Stay in control of your business from anywhere with your virtual office. Create menus, manage employees, set up hardware, view reports, and create customer loyalty programs and much more.
Make changes as necessary through your web management tool then sync your iPad to see changes in real-time.
For Quick Service and Carry Out
Instantly send prep-tickets to your kitchen with simple and efficient ordering on your easy to navigate iTab POS and keep the line moving!
Train Staff in Minutes
Your servers and bartenders can watch short training videos and a quick-reference guide on your POS will have your staff trained in a jiff so that you can get back to your bustling lines.
Quick Checkout
Super easy to navigate, touch-screen POS and easy apply discounts make long lines a thing of the past.
Capture Customer Information
Create new customer in your loyalty program, look up existing customer information and view past orders for quick and easy re-ordering.
Order Types
Designed for quick service, casual dine-in, and carry-out. Set a default order type or quickly select at the point of sale.
Specialty Toppings
Enable the specialty toppings feature to accurately communicate each orders detail with your kitchen staff using. Select from unlimited, lite, half, toppings, no, side or double toppings to customize each order.
Inventory, Recipe and Ingredient Tracking
Track items, components and toppings, down to the pickle with our robust inventory and raw goods tracking system.
Default Modifiers & Combo’s
Automatically preset any items modifiers to be selected as when ordering an item easily creating lunch specials and combo’s
For Table Service and Fine Dining
Multi-Station
Flawlessly transition from the bar or lounge to your dining room. Open, modify and print tickets from any iPad.
Split & Transfer
Accommodate customer needs by seamlessly splitting tickets or transfer tickets between staff members.
Timecard and Attendance
Control staff time and attendance, and labor with an easy to set scheduler and real time reporting.
Inventory and Recipe Management
Drag and drop inventory items in your menu builder to create and customize your menu options. Keeping up with inventory is easy and adds time back to your day with import functionality, reorder notifications and in-depth reporting.
Menu Building
Streamline communication between front of the house & back of the house with easy to read item modifiers and get the order right the first time, every time.
Payment Processing
Accept multiple forms of payment with ease, at any station. All payment transactions are encrypted to protect your customer’s card information.
Tableside Ordering
Provide quicker, more accurate ordering and more customer interactions for a more overall satisfied customer.
Marketing and CRM
Loyalty programs, gift cards, and email marketing let you reward or entice your valued customers and ensures repeat business for you.
Bar, Pub, and Winery Software
iTab POS speeds up order taking, improves accountability and provides better reporting so you can run your bar, pub and winery business smoother and reach your goals quicker!
Inventory Management with Barcodes
Import, adjust and manage thousands of item SKU’s. Search options let you find inventory items in seconds.
Drink Recipe Tracking
Configure drink ingredients & easily navigate through various types of beverage menus.
Easily manage alcohol portions & track exact amounts of alcohol poured per drink.
Batch Payment Processing
Manage payment and settlement of hundreds of bar tabs in seconds.
Manage Orders Easily
Print tickets to various stations. Access tickets and cash out patrons from any iPad.
Set employee permission to increase security and cut down on bar theft.
Checkout
Payment Varieties
Accept cash, credit or debit card, and mobile payments such as Apple Pay.
Splits and Transfers
Split, transfer, disable tax or apply discounts during checkout. Transfer tickets between staff members, save tickets for a later checkout, then move to the next in line.
Notes and Customization
Create specialized prices with in-store pricing buttons, attach notes to an order to customize and easily pull up for reorders, and finally print or email customized receipts – include your logo or a special message.
Order History and Returns
Returns
Assign a customer’s name or phone number to their order – reordering made easy. Returned items or ticket data are displayed with grid or graph options.
Reprint prep-tickets or customer receipts, create and view notes on returns and adjustments.
Order History
Search saved tickets by ticket or table number, customer name or phone number, and pull up failed transactions under ticket history.
Order history is also viewable by date, order type, tender type, customer name, customer email address or ticket number.
Employee Accountability
View returns, voids and discounts by employee, and other filterable options to view a list of each of these transactions.
Raw Goods and Recipe Creation
Improve Efficiency
Inventory control is the most important factor in increasing your bottom line. iTab’s advanced technology lets you track inventory items that create finished menu items.
Keep It Simple
By linking your raw goods to modifiers, our POS system, simply tracks units subtracted when an item is ordered.
No need to complicate placing an order or make you choose between modifiers or tracking of raw goods. With iTab, you get the best of both worlds.
Built To Perform
Spend less time on tedious inventory management and more time creating valuable customer relationships.
Supplier Catalog
Maintain contact information for your all of your suppliers. No more lost business cards or messy Rolodex on your desk.
Database
Record important information of raw material including name, purchase date, open date and expiration date to decrease the unnecessary waste of raw materials.
Printing
Bluetooth Enabled Printing
Configure an unlimited number of receipt or pre-printers for your kitchen, bar or warehouse.
Enable your Bluetooth printer if your business is mobile or if you are having a special event.
Define which items are directed to each of your printers.
Printer Queue guarantees your tickets are printing to the designated printers in the order in which entered. Easily reprint tickets and receipts.
Personalize Receipts
Add your company logo, special text and fields to printed or emailed receipts. Add notes to items that print on prep-printers.
Prep- Tickets & receipts can be customized to show what is important: Staff Name, Customer Name, Table Number or Address.
Allow customers to sign on the iPad, paper receipts or both, default settings to always print merchant receipts.
Time and Attendance
No More Physical Cards
Employees easily clock in and out directly on the iPad with a unique pin number. View previous, past and future schedules, as well as hours, worked when clocking in & out.
Scheduling Simplified for All
Staff to management communication system allows for direct messaging on the iPad and virtual office between you and your staff – no more lost sticky notes.
Communication is Key
Relay important information with a newsflash and view a current log of hours worked.
Save time by copying previous schedules with the touch of a button and copy one week’s schedule to the next. Make edits to employees schedules, add shifts if they forget to clock in and out.
Email schedules to employees or post a print out.
Virtual Office
All Back-office Functions Built-in
A full web-based office backend for creating menus, employee management, hardware set-up, reporting and more. Sync with your iPad to view changes in real time.
MyPOS
Access all of our awesome training videos in case you need to refresh or train other staff members how to use iTab’s features.
View and edit account, employee, hardware, and product information from one place. Build your POS menus here as well.
Inventory Management
View and manage your inventory settings and list from one place. Make adjusts, import new products, and manage suppliers with ease.
Reporting and Analytics
Get better insights to make better decisions making with our customizable dashboard. View a number of reports and graphs for your product mix, register summaries, sales reports, employee activity and attendance, as well as inventory reports.
Marketing Insights
Account information, loyalty programs, customer lists are easily accessible to you!
Create marketing campaign and measure their success with marketing reports.
Permission Settings
POS Register Permissions
Create rules and permissions for accessing, viewing, and modifying a number of features.
You can setup timecard settings, register start/end amounts, ticket entry and modification, pricing, tips, and payouts.
Supervisor Permissions
Supervisors can be setup to manage employees, customize receipts and edit receipt settings.
In addition, they can modify menu settings, adjust inventory, manage hardware, edit employee time cards and schedules, access supplier/vendor information, and view reports.
Administrator and Multi-location Permissions
Besides full system access and privileges, an administrator can add business locations, transfer data between locations, as well as view reports for multiple locations.
Store Management
Pricing
Set-up pricing, tax rates and enable discounts per item or in bulk for one or more locations. In-Store Price button allows you to create on the fly prices right on your iPad POS User.
Accounts
Enable permissions and track employee hours or sales by the unique PIN numbers that are assigned to each individual employee.
Real Time
Make changes as necessary through your web management tool then sync your iPad to see changes in real-time.
Virtual Office
Stay in control of your business from anywhere with your Virtual Office. Create menus, manage employees, set up hardware, view reports, and create customer loyalty programs and much more.
Orders
See best sellers and where you could increase revenue. View past, current and future orders placed in any of your store locations.
Customer Loyalty Program
CRM
Build long-lasting customer relationships with a robust customer database and management platform linking customers to each of their purchases.
Reward
Create programs specifically around your customers – either by specific items purchased or number of visits – incentivizing them to return.
Email Marketing
Stay in contact with customers and inform them of sales, specials or events.
Eco-Friendly
iTab’s completely digital program eliminates “perk cards”. Create customer profiles quickly on your iPad POS, points for purchases are saved
and can be redeemed at checkout.
Complete Control
Create punch card or points programs and control when each are active. Save past promotions then reactivate at anytime
Real-Time Analytics
Keep a Keen Eye
Cloud-based intelligence lets you monitor sales activity and run dynamic reporting – wherever you are, as it is happening.
Capacity to Grow
Supports large data volumes and simplifies data to help your business become more nimble and keep pace with the competition.
Continuous Updates
Your system automatically updates your reporting throughout your business day, with a real-time matrix.
The Big Picture
Relevant reporting on sales including tax-exempt sales, voids, returns, discounts and adjustments at one or more location.
Smart Email Marketing
Automated and Targeted Campaigns
Create and send professional emails in minutes! Our built-in CRM collects data on customer spending and purchasing habits. From there, you can set and deliver one-time campaigns for holidays and special events.
You can also execute automatic email marketing campaigns for monthly specials.
Track the success of your campaigns with real-time reports and analytics.
Fraud Protection
Passwords and Pin Numbers
Set and reset unique passwords for your virtual office. Each employee is assigned a unique 4 digit pin number to securely access the Point Of Sale System.
Manual Batch and Override
When Auto-Batch is disabled, employees must confirm prior to manually batching out. Grant permanent or temporary access to user permissions.
Security
Encrypted Transactions
EMV compliant equipment engineered to safeguard your customer’s data with the best security technology.
Our card readers encrypt payment information at the point of sale to keep valuable information safe while processing and transferring the data for end-to-end payment protection.
PCI Compliance and Updates
iTab fully manages and regularly installs security updates on its servers and all applications are verified with rigorous quality testing and review.
Get the peace of mind knowing that your customer’s data is secure and confident that you’re protected against data breaches.
We also adhere to Level 1 PCI Data Security Standards (PCI-DSS) to keep valuable information safe and never store data on your device.
Training and Support
Training
Work with an account manager to get your system up and running. Alternatively, we also have several in-depth video tutorials to cover every aspect of setup and using the iTab system.
Support
Our award-winning support staff is ready to help 24/7/365. Either submit a support ticket or call us directly at 888.881.1988.
Our Clients
Specialty Retail
Apparel
Jewelry
Wine & Liquor
Attractions & Museums
Lawn & Garden Center
Gift & Novelty
Tobacco & Vape
Testimonials
We are now in love with the features of Counterpoint, and are always planning what to do next with all the features that are available.
We can offer over $100,000 in discounts yearly because of Counterpoint’s extensive report library, giving us a competitive edge.
Counterpoint enables you to track real-time sales and analyze how items are moving at each store.