Sales: 888.881.1988 Support: 833.214.2715
Sales: 888.881.1988 Support: 833.214.2715
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Built by POS Highway for NCR Counterpoint

Every online order.
One real-time operation.

Connect Shopify, NCR Voyix Counterpoint and your warehouse team in one visual order-management platform—from first click to final shipment.

Schedule a live demo See how it works
Real time Orders & data
B2C + B2B One platform
1 → many Locations
One connected commerce operation
S Shopify Online commerce
CP-SYNC
C NCR Counterpoint Retail operations
The story behind every order

Your customer sees a checkout. Your team sees the whole journey.

An online sale touches people, shelves, systems and customer expectations. CP-Sync turns that complexity into one shared, visible workflow.

01

Nothing gets lost. New orders appear immediately for your ecommerce and warehouse teams.

02

Everyone knows what is next. Clear stages guide each order from picking to shipment.

03

Both systems stay current. Sales, customers and inventory update across Shopify and Counterpoint.

Live order management
Live operations Orders updating now
From click to doorstep

One visual journey. Six accountable steps.

Give every order a clear owner, a visible status and a complete history.

01

New order

Shopify sends the order to CP-Sync instantly.

02

Picked

Your warehouse team collects the right items.

03

Verified

Products, variants and quantities are confirmed.

04

Packed

The verified order is prepared for delivery.

05

Shipped

Fulfillment and tracking details are recorded.

06

Customer notified

Shopify keeps the customer informed.

Customer informed Counterpoint updated Shopify updated Inventory accurate
Warehouse view Priorities your team can act on
Built for the people doing the work

Turn fulfillment into a confident daily rhythm.

Ecommerce managers see the big picture. Warehouse staff see exactly what to pick, verify, pack or ship next. Management sees progress without chasing updates.

Ecommerce manager Monitor every order, delay, return and exception.
Warehouse team Work from a clear, shared fulfillment queue.
Business owner See sales and operations move together in real time.
Connected by design

More than an order connector.

CP-Sync coordinates the information behind every sale, so your storefront, retail system and operations team move as one.

01

Orders & returns

Create Counterpoint tickets from Shopify orders and coordinate partial returns, full returns, exchanges and cancellations.

02

Inventory

Publish accurate availability from one or many Counterpoint locations, with safety stock and inventory-floor controls.

03

Advanced pricing

Extend retail, sale, compare-at, B2B, contractor, wholesale, customer-specific and quantity-break pricing to Shopify.

04

Products & content

Synchronize products, variants, collections, descriptions, images and variant images in your selected direction.

05

Customers & companies

Map existing accounts, create customers automatically and connect Shopify B2B companies to Counterpoint.

06

Locations & shipping

Route orders by store and warehouse, then map Shopify delivery methods to Counterpoint Ship-Via codes.

Real application. Real control.

See what is synchronized and what needs attention.

Focused dashboards make complex ecommerce operations clear enough to understand at a glance.

Inventory Pricing Products B2B accounts
CP-Sync · Inventory
Immediate updates Changes move without a nightly batch.
Exception visibility Pending and error states stand out.
Detailed logs Trace actions from receipt to posting.
CP-Sync · Pricing
Immediate updates Changes move without a nightly batch.
Exception visibility Pending and error states stand out.
Detailed logs Trace actions from receipt to posting.
CP-Sync · Products
Immediate updates Changes move without a nightly batch.
Exception visibility Pending and error states stand out.
Detailed logs Trace actions from receipt to posting.
CP-Sync · B2B accounts
Immediate updates Changes move without a nightly batch.
Exception visibility Pending and error states stand out.
Detailed logs Trace actions from receipt to posting.
The right price, automatically

Your pricing strategy does not stop at the web store.

Bring Counterpoint’s advanced pricing logic into Shopify. Serve a walk-in customer, preferred contractor, wholesale buyer or B2B company with the price intended for them.

  • Regular, sale and compare-at pricing
  • Contractor and negotiated account pricing
  • Wholesale and customer-specific pricing
  • Quantity breaks and volume pricing
Advanced price sync
Account pricing Applied automatically Margin protected
Built to grow with you

One store today.
Every location tomorrow.

Start with one Shopify store and one Counterpoint location. Expand into multiple stores, warehouses, B2B accounts and wholesale operations without rebuilding your ecommerce foundation.

01 Single store One connected retail operation
→
02 Growing business More customers and fulfillment volume
→
03 Multi-location Central visibility across every operation
One platform. Every way you sell.

Commerce without artificial boundaries.

01

B2C retail

Deliver a smooth online experience while keeping store inventory and sales connected.

02

B2B commerce

Map Shopify companies to Counterpoint accounts, buyers and negotiated pricing.

03

Contractor sales

Give approved trade customers their Counterpoint pricing when they buy online.

04

Wholesale

Support high-volume orders, quantity breaks, company accounts and multiple locations.

NEW GENERATION

Moving beyond the older SyncApp?

POS Highway’s new real-time CP-Sync replaces the earlier synchronization application with a visual, operational platform.

Plan your migration
Frequently asked questions

Clear answers before you connect.

Have a more specific workflow? Our Counterpoint integration team will map it with you.

Ask an integration expert
Is CP-Sync a real-time integration?

Yes. The new CP-Sync processes applicable orders and data changes immediately instead of waiting for a traditional scheduled batch.

Can ecommerce and warehouse teams track fulfillment?

Yes. The visual order-management dashboard tracks every order through new, picked, verified, packed, shipped and customer-notified stages, with corresponding sales and inventory updates.

Does it work for B2C, B2B and wholesale?

Yes. CP-Sync supports consumer retail, Shopify B2B companies, contractor accounts, wholesale customers and businesses that serve several customer types.

Can Counterpoint pricing work in Shopify?

Yes. CP-Sync supports regular, sale, compare-at, B2B, contractor, wholesale, customer-specific and quantity-based pricing workflows.

Can images and descriptions move both ways?

Yes. Images and descriptions can synchronize between Counterpoint and Shopify in either direction. Your preferred direction is selected during configuration.

Can it support multiple stores and warehouses?

Yes. Shopify locations can be mapped to Counterpoint stores, warehouses and inventory locations, with centralized visibility and location-specific routing.

See your operation connected

Every order tells a better story when every team can see it.

Tell us how you sell today. We’ll show you how Shopify, NCR Counterpoint and CP-Sync can work together for your business.

Schedule a free demo Request a quote
Sales: 888.881.1988 Hawai‘i & nationwide support Built by POS Highway