Sales: 888.881.1988 Support: 833.214.2715
Sales: 888.881.1988 Support: 833.214.2715

In-depth Customer Management with NCR Counterpoint POS

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Insightful customer information at your fingertips

Account Management and Invoicing

Zoom in on your customers’ accounts, providing you all the data you need for a more personalized shopping experience.

Customer Profiles

Keep and customize detailed profiles and data fields for all of your customers, providing in-depth segmentation and analysis.

Sales History

View and export customer historical records such as sales, orders, AR invoices and balances, plus technical reports.

  • Detailed customer info and activity tracking
  • Profile codes and custom data fields
  • Complete sales history by customer
  • Multiple ship-to addresses supported
  • Group and user-specific pricing
  • Save and look up contact information
  • Scan driver’s license to customer profile
  • Account management and credit limits
  • Allow card-on-file, house accounts, and A/R
  • Offer membership programs with custom rules
  • Manage order deposits and charge to account
  • Customer-specific tax codes
  • Email marketing campaigns to customer segments
Real-time client database management

Capture customer behavior and trends to optimize your sales and promotions with powerful data analytics tools. Access and manage all client information, including orders, layaways, accounts receivable, shipping and contact information.

You can even manage their account’s receivable, sales quotes, credit cards on file, and deliveries through Counterpoint.

Nurture customer relationships

Engage customers and build stronger relationships with Counterpoint’s powerful built-in CRM module. Constructing an enriching shopping experience with the right CRM will undeniably drive customer loyalty and your business’s growth.

Manage accounts receivable and invoicing

View open and paid invoices by customer using our powerful account management module. Generate up-to-date A/R lists and charge any orders balances with customer’s payment on file.

View sales history by items, categories, customer types, and more

Our reporting module offers several customer activity-specific records that provide valuable insights into their purchasing habits.

Analyze your most valuable clients and product demand. Use the data to evaluate par levels and have better control over your inventory replenishment.

Sync Counterpoint POS with the platforms you trust

At POS Highway, we developed a platform to integrate NCR Counterpoint seamlessly to popular technologies and solutions.

From eCommerce platforms, to QuickBooks Online, warehouse management, and shipping solutions, you’re in for a true multi-channel retail ecosystem!

VIEW ALL INTEGRATIONS

Ready to take the next step together?

Speak with an expert

We spend time learning about you, your business, your goals, and our journey towards implementation.

View personalized demo

After compiling your specific requirements, we will demonstrate our capabilities catered to your business.

Get your quote

Our experts will work with you to provide a comprehensive quote for software, hardware, and services.

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