POS Highway Resources

Best practices for Counterpoint software maintenance and security

     Recommended Tasks :
  • Regular Counterpoint software updates and patches – Update the POS software and hardware regularly to safeguard against vulnerabilities. Install security patches promptly upon availability.
  • Annual software updates (CSS Fee) – You have access to Counterpoint Subscription Service for an annual fee. This yearly subscription covers the latest NCR Counterpoint software features update. This may cover PCI compliance, new functionalities, and forthcoming technology improvements.
  • Critical data backup – Establish a strong data backup plan by regularly backing up crucial POS data to a secure location to avoid any potential data loss.



  • Anti malware and antivirus software on POS and business computers – Antivirus products function by identifying, isolating, and removing harmful code, thereby safeguarding your device from potential damage caused by malware.
  • POS system security access control – Utilize robust access controls to restrict sensitive POS functions and data access according to employees’ roles. Enforce strict password guidelines.
  • POS hardware security – Enhance the security of the credit card device, POS terminals, and servers that support your POS system to prevent theft or unauthorized access.
  • Payment processing compliance – Ensure that your POS system complies with industry standards and regulations, such as PCI DSS for payment processing, to protect customer data and avoid legal issues.
View NCR Counterpoint Demo Videos

Watch a quick demo video of our point of sale system in action. More videos are on the way, where we’ll feature inventory management, purchasing, and other point of sale functions! See why thousands of retail store owners choose NCR CounterPoint retail store management system.

Quick Retail Point of Sale Demo - NCR Counterpoint POS

Item Look Ups - NCR Counterpoint POS

Validated Returns and Exchanges - NCR Counterpoint POS

Gift Cards - NCR Counterpoint POS

Product Variants (Gridded Items and Multi-dimensional Products) - NCR Counterpoint POS

Adding Items and Products in NCR Counterpoint - POS Highway

Quickbooks Online and NCR Counterpoint POS Sync App Integration - POS Highway

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The transition to the new software was seamless and if we needed help with anything we reached out and the problem was solved right away.
Sue | Service Specialists

As a vineyard, winery, and tasting room, we were looking for a POS that could handle e-commerce, have little to no learning curve for our staff, and open up doors of possibilities that were not possible with our last POS. Counterpoint delivered in spades.
Glen | Marta Clara Winery

“Having 9 locations in retail is complex, but the system reduces the complexity by consolidating the data, which is available instantly, so we can react to changes in sales or product faster than our competition.”
Fred Levine | Owner & Co-founder at M. Fredric