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- INDUSTRIES WE SERVE
Building & Construction Supply- Electronics & Appliance Business
- Flooring, Tile & Stone Supply
- Garden Centers & Landscape Supply
- Gift Shops for Museum, Visitor Center, Zoo
- Hardware & Home Improvement
- Liquor, Wine, Beer & Spirits
- Multi-Location, Retail & Franchise
- Plumbing & Irrigation Supply
- Restaurants & Food Service
- Roofing & Exterior Building Supply
- Tobacco, Vape, Smoke Shop & Cigar Lounge
- Truck Accessories, Auto Parts & Car Audio
- Wholesale, Retail, Cash & Carry
- All Industries
- Retail & Wholesale Technology, Built Around Your Business
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Learn moreDataIQ ™ AI Analytics & Business Intelligence Dashboard provides real-time insights to help you make smarter decisions and grow your business with Counterpoint POS.
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Building & Construction Supply
Electronics & Appliance Business
Flooring, Tile & Stone Supply
Garden Centers & Landscape Supply
Gift Shops for Museum, Visitor Center, Zoo
Hardware & Home Improvement
Liquor, Wine, Beer & Spirits
Multi-Location, Retail & Franchise
Plumbing & Irrigation Supply
Restaurants & Food Service
Tobacco, Vape, Smoke Shop & Cigar Lounge
Truck Accessories, Auto Parts & Car Audio
Wholesale, Retail, Cash & Carry
All Industries
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Point of Sale
Mobile Point of Sale
Inventory Management
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Customer Management & Receivables
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Mobile Inventory & Warehouse Management
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About UsCounterpoint POS is designed specifically to meet the unique needs of roofing supply businesses. Our powerful point-of-sale system ensures you have the tools you need to manage your inventory, track sales, and provide exceptional customer service.
Effortless Quotes, Invoices, Installation and Customer Service with Counterpoint POS
Propel your roofing business to greater success! With Counterpoint POS, you can efficiently manage client interactions by providing detailed estimates and making revisions as needed. Establish a flexible payment structure with downpayment options to suit your clients’ preferences. Schedule jobs seamlessly and maintain clear communication through two-way SMS messaging using the scheduling app. Create and manage invoices, track job progress, and oversee employee shifts, ensuring a smooth and organized workflow.
Order Management
Easily create quotes, work orders, accept down payments, and invoices
Manage Inventory
Keep track of every shingles, tiles, fasteners, and roofing tools with ease
Manage Suppliers
Manage suppliers and drop shipments in one system, simplifying the reordering and shipping process
Provide Accurate Estimates with Quote Creation
- Quickly create and send quotes to potential customers, including detailed pricing for materials and labor.
- Adjust quantities, prices, and discounts to meet customer needs.
- Easily convert accepted quotes into sales orders or work orders, streamlining the sales process.
- Keep a record of all quotes and their statuses to follow up with potential customers.
Streamline Order Management
- Easily generate work orders for specific projects, including all necessary materials and labor.
- Monitor the status of each work order from start to completion.
- Allocate inventory to work orders to ensure you have the necessary supplies for each job.
- Assign tasks to employees using service scheduler app and track their completion to ensure timely project delivery.
- Shift schedules with drag and drop
- Highly effective two-way customer texting option
Comprehensive Inventory Management
Counterpoint POS offers robust inventory management features that allow you to:
- Monitor Stock Levels: Get real-time updates on inventory to avoid stockouts and overstocking.
- Automate Reordering: Set thresholds to automatically reorder popular items and never run out of essential supplies.
- Detailed Product Information: Store detailed information about each product, including dimensions, weight, and supplier details.
Simplify Payment Processes with Downpayment Management
- Accept Downpayments: Secure projects by accepting downpayments from customers.
- Track Payments: Keep detailed records of all downpayments received and apply them to the corresponding orders.
- Flexible Payment Options: Accept various payment methods for downpayments, including credit cards, debit cards, and checks.
- Manage Balances: Monitor outstanding balances and send reminders for remaining payments.
Optimize Your Drop Shipping Process
Keep track of all drop ship orders from creation to fulfillment. Ensure timely delivery and customer satisfaction.
- Analyze the costs associated with drop shipping, including shipping fees, supplier charges, and profit margins.
- Review detailed sales reports to understand the performance of drop ship items and identify top-selling products.
- Leverage detailed reports to make informed decisions about your drop shipping strategy, optimizing supplier relationships and inventory management.
Ring up Sales from Anywhere
- Ring up sales from any location within your store, on the sales floor, or curbside.
- Ideal for events, sidewalk sales, and trade shows.
- View recent sales, monthly sales history, accounts receivable balance, and loyalty points for each customer.
- Perform physical counts, receive inventory, and make inventory adjustments directly from your mobile device.
- Add, edit, and view detailed product and customer information on the go.
- Support for Bluetooth barcode scanning to speed up transactions and reduce errors.
- Process payments securely and quickly, wherever your customers are, with support for various payment methods.
Increase Productivity with Tailored Worksheets
- Purchase Request Worksheet: Efficiently manage inventory and order fulfillment by auto-generating recommended quantities based on sales history.
- Add New Items Worksheet: Streamline the mass creation of items and integrate them into the Counterpoint SQL Database for optimal efficiency.
- Price, Cost, and Margin Analysis and Update Worksheet: Access inventory data in a pre-formatted Excel worksheet to control product margins and overall profitability.
- Inventory Update & Transfer Worksheet: Simplify the process of distributing inventory from your warehouse(s) to multiple stores for Counterpoint users.
POS hardware from reputable brands
POS Highway, an officially recognized NCR partner, provides cutting-edge solutions such as tablet POS systems, touchscreen terminals, integrated credit card readers, receipt printers, cash drawers, customer displays, barcode printers, and scanners. Our mobile POS system boosts customer service on the sales floor, enables mobile pop-up sales off-site, efficiently processes e-commerce orders, and streamlines physical inventory counts.
Drive Revenue Growth with
POS Highway
Partner with us to leverage customized solutions, expert support, and personalized training that will drive your business growth and achieve your goals!
Frequently asked questions
CounterPoint POS seamlessly integrates with a range of cutting-edge technologies, including Microsoft Azure, Windows Server 2022 or higher, Windows 11 Pro Desktop Computers, and POS terminals.
Small businesses can easily use the free Microsoft SQL Express, which is compatible with their needs. Microsoft SQL Server Standard or Enterprise is highly recommended for larger businesses.
POS Highway is an officially approved NCR partner. We provide a variety of innovative solutions such as tablet POS systems, touchscreen point-of-sale terminals, integrated credit card readers, receipt printers, cash drawers, customer displays, barcode printers, and scanners.
Regular updates and patches – Update the POS software and hardware regularly to safeguard against vulnerabilities. Install security patches promptly upon availability.
Annual software updates (CSS Fee) – This yearly subscription covers latest NCR CounterPoint software features update. This may cover PCI compliance, new functionalities, and forthcoming technology improvements.
Critical data backup – Establish a strong data backup plan by regularly backing up crucial POS data to a secure location to avoid any potential data loss.
POS system security access control – Utilize robust access controls to restrict sensitive POS functions and data access according to employees’ roles. Enforce strict password guidelines.
POS hardware security – Enhance the security of the credit card device, POS terminals, and servers that support your POS system to prevent theft or unauthorized access.
Payment processing compliance – Ensure that your POS system complies with industry standards and regulations, such as PCI DSS for payment processing, to protect customer data and avoid legal issues.
Yes you can! We specialize in assisting businesses with the seamless migration and efficient management of their CounterPoint POS systems for both retail and B2B wholesale operations. Our expertise lies in leveraging Azure cloud-based services to optimize your business processes.
Enhance customer and staff experiences while streamlining in-store operations. Enhance your company’s digital transformation journey by embracing cutting-edge business models and expanding your capabilities.
CounterPoint allows you to seamlessly expand from a single store to hundreds of stores, with unlimited inventory and customers. This is made possible by its utilization of Microsoft SQL Server, a widely recognized and user-friendly database that is also cost-effective.
NCR CounterPoint is a point of sale software for retail and wholesale business that offers seamless integration of operations and customer interactions. The mobile and touchscreen POS system enhances customer shopping experiences by enabling businesses to process transactions and check inventory on-the-go.
Receive regular software updates that include new features, enhancements, and security improvements, ensuring your system stays current and competitive. Stay compliant with industry standards and regulations. Regular updates ensure that your system is secure and meets the latest compliance requirements. Gain access to NCR user areas, and other resources that help you and your staff make the most of the CounterPoint system.
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