POS Highway Services Overview

DISCOVERY

Our consultants assess your business needs, challenges, and goals.

PLANNING

Establish and gather system requirements with a project manager.

SETUP & CONFIG

Our programmers and technicians configure all the pieces of your system.

TRAINING

Get hands-on training with our team and finalize how the system will work.

IMPLEMENTATION

It’s time to go live! Your new system is ready for deployment.

SUPPORT

Our certified technicians are here to provide support at any time.

Retail Management Consultation

Our initial assessment is the most crucial in determining if our solution is an ideal fit for your business. We take the time to learn about your products, your business concept, structure, and goals. Our discovery process gathers all the details how you currently manage your retail operation.

At the end of the discovery, we’ll take the explore our available technology and solutions that align with your vision of a perfect operation. We’ll do our best to deliver beyond that!

POS Implementation

With thousands of workstations setup around the world, our process is to make system setup fast and easy. You’ll be assigned an account manager to gather all the necessary details from you to establish a timeline and roadmap to a successful installation.

Counterpoint SQL Development and Software Customization

Customize just about any feature or report with custom SQL development for Counterpoint. Customize the functionality, visual interface, and overall user experience for point of sale and back-office tasks.

Customized Reports for Counterpoint

Use Counterpoint’s breadth of data to generate an array of reports with parameters that matter the most. All pertinent inventory reports, such as valuation reports, returns, and status, are available in real time.

If you need custom reports built, our programmers and consultants can work to build them at your request.

Counterpoint Training

We offer several training programs to reap all the benefits of Counterpoint POS. Watch our own private library of Counterpoint training videos to refresh or master a feature or work with one of our certified representatives for instructive coaching and direct Q/A.

Managed IT Services

We closely monitor the health and performance of your system and maintain it with patching and updating. We also provide a wide range of the latest cloud back up, hosting, and productivity tools for your business.

Technical Support

Call our helpdesk support anytime if you’re experiencing issues or have a question about your system. Whether you’re having hardware or software issues, our certified techs are knowledgeable and ready to help.

Schedule a 30 minute call with our experts

Our Clients

Specialty Retail
Apparel
Jewelry
Wine & Liquor
Attractions and Museums
Gift & Novelty
Tobacco & Vape
Testimonials