Benefits of Smart Alerts
Smart Alerts – Omnipresent to your business
Text or email alerts allow you to keep track of activities in your store at all times from anywhere.
Be instantly alerted to potentially fraudulent situations, store operations, and see daily sales figures.
Prevent Fraudulent Activities and Theft
NCR Smart Alerts scans transaction history and instantly identifies anyone performing activities outside standard daily activities.
Such notifications include excessive discounts, refunds or sales outside of normal business hours, and excessive returns or voided tickets.
Monitor Store Operations
Take immediate actions to activities that could affect your bottom line with key alerts including low inventory warnings, current cash on hand notifications, alerts if no one has signed in when a store opens, and receive daily sales figure reports.
Be There for Your Customers
Your business depends on your customers. Stay connected to sales activities that affect your customer service.
Receive alerts around sales reps activity, including opening the store, when the rep has logged into the system, a review of pending orders, and notifications of large sales or refunds.
A year ago, our company switched from Microsoft Dynamics to NCR Counterpoint with the help of the staff at POS Highway. Admittedly, we were nervous. Who wouldn’t be when switching over POS systems? There’s a lot to learn and prepare for.
We found the transition process to be smoother than we ever could have expected, and that is in part thanks to the intuitiveness of Counterpoint, but mainly due to the excellent preparation, training, and support from the staff at POS Highway.
NCR Counterpoint Cloud is the perfect point of sale solution for us, packed with robust features every liquor and tobacco store owner dreams of. Now my stores are managed centrally by one system, connecting the inventory and physical counts across all locations. This ensures my associates know exactly what is in stock and is able to meet our customers’ expectations.
I have found little that this point of sale can’t do for standard SKU’s. I can report on anything. I can compare dates on sales from this year and last year within seconds. Searching for data is a breeze! I can find out anything. ATF loves me. Making data-driven business decisions is a snap.