Our Consultation Services
With over 30 years of experience in retail business process consulting and POS implementation, simply put – we know our stuff.
We hope that our plan below serves as a valuable resource to your organization. This is a straightforward 6 step implementation project that we generally follow by for all customers.
At times it becomes necessary for phases to overlap, and for movement back and forth between phases.
Discovery and Requirement Analysis
We will establish a project team.
Hold discovery meetings – we will learn how you currently run your operations.
Identify potential gaps and solutions – we look for any bottlenecks and find solutions.
Finally, we will build a project plan to move forward.
We will gather and review all records: company, chart of accounts, items, vendors, customers.
Establish initial Counterpoint system configuration settings
Tailor and create a prototype of your POS software
Define retail management system user roles (managers, cashiers, etc.)
Document Counterpoint retail management system operational procedures