Minnick’s Liquor and Tobacco

NCR Counterpoint Cloud is the perfect point of sale solution for us, packed with robust features every liquor and tobacco store owner dreams of. Now my stores are managed centrally by one system, connecting the inventory and physical counts across all locations. This ensures my associates know exactly what is in stock and is able to meet our customers’ expectations.

The check-out process is very smooth, and generally speaking, it takes only 20 minutes to train a cashier in how to use the system. Since Counterpoint can scan a driver‘s license into the system, my cashiers can quickly conduct the transaction without manually entering their birthdate. In addition, the customer’s information is saved in a profile, so I can sign them up for our email marketing programs or recommend similar products based on their order history.

Since sharing data between locations is so important, we are impressed with the speed in which we can access real-time, up-to-date information when we need to.

The accurate reporting allows us to offer discounts on many products that our competitors can’t. We can offer over $100,000 in discounts yearly because of Counterpoint’s extensive report library, giving us a competitive edge. In addition, our managers can take a more proactive approach in deciding how to distribute our products across 15 stores using Counterpoint’s merchandise planning and analytical capabilities.

Counterpoint has become the life-force of our business and immensely offsets the high cost of hiring more staff to manage our day-to-day operations. It has the power to seamlessly link the activity between multiple stores and report it back to me whenever I need it. We love Counterpoint’s endless capabilities, and we’re happy we don’t have to look for another system ever again.

Fred M. | Owner
Minnick’s Liquor and Tobacco

Fred M. | Owner

Minnick’s Liquor and Tobacco

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