The best POS system meets the best CRM
Keep a detailed profile of all of your customers to segment and analyze purchase history, preferences, special dates, and more.
Coordinate and measure marketing campaigns easily for unlimited loyalty programs, emails, and special promotions.
Always meet your customers’ demand and deliver superior service to turn customers into brand evangelists.
Nurture customer relationships
Engage customers and build stronger relationships with Counterpoint’s powerful built-in CRM module.
In the new battle for customer retention, using the right technology to manage customer data and interactions will be your bread and butter. Constructing an enriching shopping experience with the right CRM will undeniably drive customer loyalty and your business’s growth.
Real-time client database management
Capture customer behavior and trends to optimize your sales and promotions with powerful data analytics tools. Access and manage all client information, including orders, layaways, personal information, and contact information from any device.
You can even manage their account’s receivable, sales quotes, credit cards on file, and deliveries through Counterpoint.
Targeted campaigns across all channels
For retailers, NCR Counterpoint’s CRM helps to build personalized customer experiences across all channels, including brick-and-mortar and online store.
Besides managing the database, our marketing tools help you keep your customers’ needs top of mind, listening to what they want, and responding in a timely manner with loyalty programs, email marketing, and gift cards.
By connecting sales associates, partners, and employees with key information about your customers, you allow everyone to provide the right products and the kind of service that builds evangelists to your brand.
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Discover new and valuable insights in your data
- See today’s sales performance or take a look at the past years with historical data and analysis.
- Built-in reports make it easy to see sales, profits by items, category, customers, and suppliers, practically by any dimension you can imagine.
- View, schedule, print, export, and e-mail any report. Create quick reports on the fly and save your filters for future reporting.