Point of Sale Benefits
Reinvent Customer Service
Touchscreen POS or Ticket Entry
Choose between two different user-interfaces for creating orders. An intuitive button interface with customized categories, defined by you, is a popular choice.
Alternatively, you may use the ticket entry window to create orders, which is ideal for certain business types such as furniture stores or wholesale, i.e. the customer is expecting to receive an invoice instead of a regular receipt.
Get inventory data, customer purchase history, and their preferences, in addition to store discounts and sales, to give your associates all the information they need to upsell and offer specials.
Take Sales On-the-go with Mobile POS
Give your sales associates the freedom to sell on-the-go. Our POS module is available on iPad and Tablet device so you can create orders and process payments wherever their feet are planted.
Process Payment Securely
Using point-to-point encryption, NCR SecurePay transmits credit card data through our enterprise-grade secure payment gateway. This minimizes the risk of an unauthorized user scraping sensitive information from database memory, among other data protection features.
Print or Email Receipts
It’s all about options. Offer your customers a printed receipt or have your customers sign and email their receipt right from the POS.
Tools to increase efficiency and delight customers
Boost Productivity and Save Time
Streamline the sales workflow with a fully-integrated POS system. Your sales associates can enter integral information about the sale with customized on-screen prompts.
Use barcode scanners if you have a large inventory, and automatically adjust stock quantities when sales are completed. Process payments quickly with fully secured EMV chip readers, and store customer data at the same time.
Returns, Backorders, and Layaways
A proven system for creating special orders, layaways, and validated returns which can be accepted at any store location. This also applies to gift cards, loyalty programs and rewards, and coupons.
Improve Employee Management and Collaboration
Counterpoint has integrated clock-in and clock-out capabilities so users can easily track their shifts. In addition, built-in message board and chat allow managers and sales associates to communicate effectively with each other in real time.
Marketing and Sales Tools
Order History and Up-sell Opportunities
Build detailed profiles for each customer by tracking all previous purchases, their average spend, their preferences, and more vital data. Use the data to suggest related products, product bundles, and new products that they might find appealing.
Customer Loyalty Programs
Access important customer information and enroll them in customer loyalty programs on the spot. Stimulate repeat business by providing valuable rewards for repeat purchases.
Gift Cards, Coupons, and Email Marketing
Build consistent and predictable revenue streams with gift card sales. Leverage detailed customer intelligence and performance data to implement targeted email marketing programs and promotions. Accept gift cards and coupons at all store locations, select store locations, and even online!
We are now in love with the features of Counterpoint, and are always planning what to do next with all the features that are available.
We can offer over $100,000 in discounts yearly because of Counterpoint’s extensive report library, giving us a competitive edge.
Counterpoint enables you to track real-time sales and analyze how items are moving at each store.