iPad POS Core Features
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Point of Sale
Intuitive and User-friendly
iTab is feature rich software with premium hardware, bringing you the ultimate POS, essential for managing any business.
Transform your iPad into a Counter Top Register or use as a Mobile Point of Sale. Our Stylish and Dependable Hardware is designed to plug and play. Simply plug in your hardware, download your software app onto your iPad, and begin taking payments!
Customizable and Flexible
Customizable Functionality at your fingertips. Create custom menus, navigate easily with the responsive touch-screen, set in-store pricing and process quickly to keep your lines moving.
Notification icons right on the POS interface tell you when updates are available so your POS software is always up to date and you are on your A-game.
Mobile Technology
Portability
iTab gives you the freedom and flexibility to take orders and process payments wherever your feet are planted.
Increase Sales
Increase sales by accepting payments anywhere your customers are. So go ahead, grab your iPad, your card reader and get out there! Connect to 3G /4G or WiFi and easily create orders and process payments.
Cloud-Based
Rest assured that all of your sales, inventory, and reports are backed up for you no matter where you take payments.
Customer Loyalty
Access important customer information, viewpoints earned and redeem points all from your Point of Sale. The only thing that needs to be plugged in is your customer’s information.
Print or Email Receipts
It’s all about options. Offer your customers a printed receipt with the Bluetooth printer or have your customers sign and email their receipt right from the iPad.
Synced Data
Universal Saved Ticket
Create a ticket on one iPad, add items at another then accept payment at the main register.
Split and Transfer Tickets
Transfer tickets between employees. Open any ticket on any iPad POS to add items or quickly split tickets.
Printer Queue
Be confident when printing multiple tickets to selected printers. Receipts and prep-tickets are printed in the order in which they are received.
Better Service
iTab platform supports your business needs with one register or many! Maximize efficiency and offer a better customer experience with table-side ordering.
Order Types
Ordering Formats
Select a default order type and activate or deactivate to customize the options available at your point of sale.
Modify setting to include inventory items and tax rates specific per order type. View reports and compare sales by order type. Walk-in, Pick-Up, Delivery, Dine-In. Choose one or all
Stay Organized
View customer data based on order type, items purchased or visit frequency.
Run reports to show type of order by the month, week, day or hour to increase efficiency and align sales efforts during those busy times.
CRM
An in-depth platform that allows you to grow into a more customer-focused business. Quickly enter a customer’s information into your system to add them to your loyalty database.
View complete order history, easily re-order favorite items, link points earned from each purchase, view redeemable points, add multiple addresses and special notes such as a birthday or anniversary to make your customers day that much more special.
Menus & Modifiers
Build Multiple Menus
Quickly build multiple menus or menus for different departments to fit your business type.
Make menu changes anywhere & sync with your POS for real time updates.
Easily navigate between multiple menus, drag & drop items from your inventory list, and disable items from the menu when out of stock.
Tipping and Gratuity
Increase Your Revenue
Our POS interface has pre-set tip/gratuity options right on the iPad, taking the guesswork out of tipping. Now customers are more inclined to tip, with a simple tap of a button. Your staff will feel more appreciated and you will increase your revenue!
Made to Order
Owners can create customize tip settings – create specific tip amounts depending on your business type or use the default tip options that we already have available. Patrons also have the option of entering a custom tip amount or even doing it the old fashion way when signing their printed receipt.
Keep the Change
Settle tip feature allows your employees to quickly tap and enter tip amounts from printed receipts, view/settle any open tickets then calculate overall sales and breeze through the end of shift close out.
Supervisors can view and edit all employee tip amounts at any time and shift summary report shows exactly what is owed.
Payment Processing
Pay In/Out
Enter your register start and end amount to track and balance daily cash flow.
Multiple Tender Types
Accept multiple tender types on a single ticket then track sales by tender type.
Open-Tab
Create, save and edit ticket information and let your customers pay when it is convenient for them.
No Sale
Need to get in the dash drawer? A no-sale button will open your cash drawer for you without having to process a sale.
Split Tickets
Easily split a ticket evenly, right down the middle, or create a custom-split with as many tickets as you need. Drag and drop items to disperse them quickly.
Refunds
Searchable ticket numbers and ticket history let you pull up past orders and process refunds back to your customers.
Security
We help you protect your customer’s sensitive payment information as if our business depends on it – because it does.
Checkout
Payment Varieties
Accept cash, credit or debit card, and mobile payments such as Apple Pay.
Splits and Transfers
Split, transfer, disable tax or apply discounts during checkout. Transfer tickets between staff members, save tickets for a later checkout, then move to the next in line.
Notes and Customization
Create specialized prices with in-store pricing buttons, attach notes to an order to customize and easily pull up for reorders, and finally print or email customized receipts – include your logo or a special message.
Order History and Returns
Returns
Assign a customer’s name or phone number to their order – reordering made easy. Returned items or ticket data are displayed with grid or graph options.
Reprint prep-tickets or customer receipts, create and view notes on returns and adjustments.
Order History
Search saved tickets by ticket or table number, customer name or phone number, and pull up failed transactions under ticket history.
Order history is also viewable by date, order type, tender type, customer name, customer email address or ticket number.
Employee Accountability
View returns, voids and discounts by employee, and other filterable options to view a list of each of these transactions.
Printing
Bluetooth Enabled Printing
Configure an unlimited number of receipt or pre-printers for your kitchen, bar or warehouse.
Enable your Bluetooth printer if your business is mobile or if you are having a special event.
Define which items are directed to each of your printers.
Printer Queue guarantees your tickets are printing to the designated printers in the order in which entered. Easily reprint tickets and receipts.
Personalize Receipts
Add your company logo, special text and fields to printed or emailed receipts. Add notes to items that print on prep-printers.
Prep- Tickets & receipts can be customized to show what is important: Staff Name, Customer Name, Table Number or Address.
Allow customers to sign on the iPad, paper receipts or both, default settings to always print merchant receipts.
Time and Attendance
No More Physical Cards
Employees easily clock in and out directly on the iPad with a unique pin number. View previous, past and future schedules, as well as hours, worked when clocking in & out.
Scheduling Simplified for All
Staff to management communication system allows for direct messaging on the iPad and virtual office between you and your staff – no more lost sticky notes.
Communication is Key
Relay important information with a newsflash and view a current log of hours worked.
Save time by copying previous schedules with the touch of a button and copy one week’s schedule to the next. Make edits to employees schedules, add shifts if they forget to clock in and out.
Email schedules to employees or post a print out.
Back Office
All Back-office Functions Built-in
A full web-based office backend for creating menus, employee management, hardware set-up, reporting and more. Sync with your iPad to view changes in real time.
Inventory Management
View and manage your inventory settings and list from one place. Make adjusts, import new products, and manage suppliers with ease.
Reporting and Analytics
Get better insights to make better decisions making with our customizable dashboard. View a number of reports and graphs for your product mix, register summaries, sales reports, employee activity and attendance, as well as inventory reports.
Marketing Insights
Account information, loyalty programs, customer lists are easily accessible to you!
Create marketing campaign and measure their success with marketing reports.
Permission Settings
POS Register Permissions
Create rules and permissions for accessing, viewing, and modifying a number of features.
You can setup timecard settings, register start/end amounts, ticket entry and modification, pricing, tips, and payouts.
Supervisor Permissions
Supervisors can be setup to manage employees, customize receipts and edit receipt settings.
In addition, they can modify menu settings, adjust inventory, manage hardware, edit employee time cards and schedules, access supplier/vendor information, and view reports.
Administrator and Multi-location Permissions
Besides full system access and privileges, an administrator can add business locations, transfer data between locations, as well as view reports for multiple locations.
Store Management
Pricing
Set-up pricing, tax rates and enable discounts per item or in bulk for one or more locations. In-Store Price button allows you to create on the fly prices right on your iPad POS User.
Accounts
Enable permissions and track employee hours or sales by the unique PIN numbers that are assigned to each individual employee.
Real Time
Make changes as necessary through your web management tool then sync your iPad to see changes in real-time.
Virtual Office
Stay in control of your business from anywhere with your Virtual Office. Create menus, manage employees, set up hardware, view reports, and create customer loyalty programs and much more.
Orders
See best sellers and where you could increase revenue. View past, current and future orders placed in any of your store locations.
Multi-Location Management
Central Database
View Inventory levels, transfer data and pull reports for multiple locations easily with one central database.
Flexible Taxes
Complete control over creating multiple tax zones and rates for your locations or per item.
Employees
Enable employees to work in multiple locations. Set employee permissions per location and easily track hours worked at each.
Reporting
Consolidate reporting for all of your locations into one report for easy viewing or run reports based on a particular location.
Sales
Compare sales by location, specific date ranges and across departments or categories and even by the hour.
Customer Loyalty Program
CRM
Build long-lasting customer relationships with a robust customer database and management platform linking customers to each of their purchases.
Reward
Create programs specifically around your customers – either by specific items purchased or number of visits – incentivizing them to return.
Email Marketing
Stay in contact with customers and inform them of sales, specials or events.
Eco-Friendly
iTab’s completely digital program eliminates “perk cards”. Create customer profiles quickly on your iPad POS, points for purchases are saved
and can be redeemed at checkout.
Complete Control
Create punch card or points programs and control when each are active. Save past promotions then reactivate at anytime
Inventory Management
SKU/UPC Codes
Our inventory system can hold over 500 thousand barcode SKU’s. Import existing codes or create your own. Track items using UPC on your iPad and Virtual Office.
Barcode Scanner
Integrated Bluetooth scanner allows you to quickly look up or ring up items.
Bulk Adjustments
Modify price and quantity data or add thousands of inventory items at a time. Add data to your existing inventory list without replacing data.
Buying Power
Know which items are your best sellers and which items are not selling so that you are able to make more informed stocking decisions. Always know exactly when stock levels are running low and it is time to place reorders with low inventory alerts.
Multi-Location and Virtual Office
View inventory levels, transfer data and run reports for one or several location. Don’t be tied to your office. View inventory levels, manage quantities or prices from anywhere you have Wi-Fi on any device.
Raw Goods and Recipe Creation
Improve Efficiency
Inventory control is the most important factor in increasing your bottom line. iTab’s advanced technology lets you track inventory items that create finished menu items.
Keep It Simple
By linking your raw goods to modifiers, our POS system, simply tracks units subtracted when an item is ordered.
No need to complicate placing an order or make you choose between modifiers or tracking of raw goods. With iTab, you get the best of both worlds.
Built To Perform
Spend less time on tedious inventory management and more time creating valuable customer relationships.
Supplier Catalog
Maintain contact information for your all of your suppliers. No more lost business cards or messy Rolodex on your desk.
Database
Record important information of raw material including name, purchase date, open date and expiration date to decrease the unnecessary waste of raw materials.
Real-Time Analytics
Keep a Keen Eye
Cloud-based intelligence lets you monitor sales activity and run dynamic reporting – wherever you are, as it is happening.
Capacity to Grow
Supports large data volumes and simplifies data to help your business become more nimble and keep pace with the competition.
Continuous Updates
Your system automatically updates your reporting throughout your business day, with a real-time matrix.
The Big Picture
Relevant reporting on sales including tax-exempt sales, voids, returns, discounts and adjustments at one or more location.
Smart Email Marketing
Automated and Targeted Campaigns
Create and send professional emails in minutes! Our built-in CRM collects data on customer spending and purchasing habits. From there, you can set and deliver one-time campaigns for holidays and special events.
You can also execute automatic email marketing campaigns for monthly specials.
Track the success of your campaigns with real-time reports and analytics.
Fraud Protection
Passwords and Pin Numbers
Set and reset unique passwords for your virtual office. Each employee is assigned a unique 4 digit pin number to securely access the Point Of Sale System.
Manual Batch and Override
When Auto-Batch is disabled, employees must confirm prior to manually batching out. Grant permanent or temporary access to user permissions.
Security
Encrypted Transactions
EMV compliant equipment engineered to safeguard your customer’s data with the best security technology.
Our card readers encrypt payment information at the point of sale to keep valuable information safe while processing and transferring the data for end-to-end payment protection.
PCI Compliance and Updates
iTab fully manages and regularly installs security updates on its servers and all applications are verified with rigorous quality testing and review.
Get the peace of mind knowing that your customer’s data is secure and confident that you’re protected against data breaches.
We also adhere to Level 1 PCI Data Security Standards (PCI-DSS) to keep valuable information safe and never store data on your device.
Training and Support
Training
Work with an account manager to get your system up and running. Alternatively, we also have several in-depth video tutorials to cover every aspect of setup and using the iTab system.
Support
Our award-winning support staff is ready to help 24/7/365. Either submit a support ticket or call us directly at 888.881.1988.
Our Clients
Specialty Retail
Apparel
Jewelry
Wine & Liquor
Attractions & Museums
Lawn & Garden Center
Gift & Novelty
Tobacco & Vape
Testimonials
We are now in love with the features of Counterpoint, and are always planning what to do next with all the features that are available.
We can offer over $100,000 in discounts yearly because of Counterpoint’s extensive report library, giving us a competitive edge.
Counterpoint enables you to track real-time sales and analyze how items are moving at each store.