Museum and Attraction POS System

NCR Counterpoint for retail and wholesale

True point of sale features to drive your museums, attractions, and gift shops

Manage everything from admissions ticketing, to group sales, through one smart point of sale system made custom for museums and attraction venues. From flexible reporting to detailed tracking, NCR Counterpoint offers countless front-counter and back-office features to help your operations run efficiently and profitably.

Best POS Software for Museums

Museums need a central system to manage sales at multiple revenue centers throughout a facility.

Not only do they handle admissions, but have gift shops, concessions, rentals and membership programs. Counterpoint is able to centralize management of every function of the museum, plus track memberships, customers, group sales, and more!

Counterpoint’s extensive reporting capabilities and robust features ensure efficient organizational processes for some of the most recognizable and established museums globally.

Online Admissions Tickets

Provide online admissions and reservations for events, tours, classes, parties and educational activities for your museum through our reservations and ticketing module.

Allow your guests the freedom of checking availability, reserving activities or purchasing tickets online or on-site. Web pages are branded to match your brand’s look and feel for a streamlined, seamless purchasing process.

Gift Shop Operations

Museum-goers often find themselves immersed in the artwork, scientific discoveries, or other interesting features.

When the time comes for these guests to leave, they often want to take some memento of the experience with them.

All customer and transaction data from the gift shop, and throughout the other retail points of the building, all feed into one central database.

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Point of Sale

Quickly train volunteers, seasonal workers, and booth operators with an intuitive touchscreen POS interface.

Accept an unlimited number of payment types, then process through a secure payment gateway, and print admission tickets at the point of sale (or online).

Manage reservations and scheduling of events for schools, groups, and individuals online and onsite.

Seamlessly operate at an off-site event with offline ticket entry, such as a fundraiser, and utilize portable kiosks.

Point of Sale Overview

Inventory Management System

Ideal for high-end inventory, serial number tracking provides a detailed record of each piece of merchandise-when it was received, what it cost, which customer purchased it, and when it was sold. All collected data is processed in real-time.

Easily view quantities to reorder based on current inventory levels, commitments, backorders, in-transit merchandise, open PO’s, desired stocking levels, vendor multiples, and/or vendor minimum order requirements.

Inventory Management System

Point of Sale

Train associates in under 20 minutes to quickly input orders, capture customer info, process payment, and view inventory.

Purchase Order Management

Automate your purchasing workflow. Send POs and receive products to any warehouse or store location.

Inventory Management

Manage unlimited products in real time with the most in-depth inventory management software on the market.

Marketing & CRM

Generate brand awareness and repeat business with integrated email marketing, gift cards, and loyalty programs.

Reporting and Analytics

Analyze all key performance areas with an extensive library of reports. Customize, generate, and send reports on the fly.

EMV Payment Solutions

Rapidly process EMV chip cards and protect customer information with NCR’s secure payment gateway.

Accounting Integrations

Save valuable time and resources by interfacing Counterpoint to popular accounting software.

eCommerce Integrations

Integrate Counterpoint to popular eCommerce platforms to sync customers, products, inventory, and orders.

Sell your merchandise effortlessly
  • With a configurable touchscreen, you can tailor Counterpoint POS to fit your business and streamline operations, minimize errors, and maximize profits.
  • In addition, you can also capture and analyze data to respond to the diversity of stores based on demographics, climate, and geography.
  • Counterpoint can easily handle sales, returns, orders, and layaways – even on a single ticket.

Reduce stock overages and shortages with advanced purchasing
  • Manage vendor items, costs, and lead times. Automatically create purchase orders from preferred suppliers or the suppliers with the lowest costs.
  • Receive merchandise with or without a PO and automatically transfer the right quantities to other retail locations.
  • Create multi-store purchase orders – consolidated for all locations or separate for each store to save time and to receive volume discounts from suppliers.

Discover new and valuable insights in your data
  • See today’s sales performance or take a look at the past years with historical data and analysis.
  • Built-in reports make it easy to see sales, profits by items, category, customers, and suppliers, practically by any dimension you can imagine.
  • View, schedule, print, export, and e-mail any report. Create quick reports on the fly and save your filters for future reporting.

Sell with speed and accuracy
  • Counterpoint inventory solutions for museum gift shops provide the functionality you need to allocate the right product and the right size to the right location.
  • Record everything you need to know about your inventory. Track your gift shop items by color, sizes, styles, and accurately allocate products to the right store.
  • Design labels with your logo, print beautiful tags and labels on demand.
  • Save time and import hundreds of products at once with the item import worksheet from the suppliers catalog.

Protecting data by keeping it out of scope
  • NCR Secure Pay uses a process called tokenization to store a code, instead of storing sensitive credit card information in your store’s database.
  • The token allows authorized users access to transaction information as needed for returns and other operations while maintaining a protected system.
  • With multiple security layers, NCR Secure Pay minimizes your risk for a credit card security breach.

Engage with customers better
  • Create detailed customer profiles with their contact information, shipping details, product preferences, purchase history and your own custom attributes.
  • Offer layaways, special orders, store credit and gift cards, you save time and provide a better and more flexible customer experience.
  • Run unlimited loyalty programs, email marketing campaigns, and promotions.
    Create custom menu buttons for top-selling items – speeding up the checkout experience for your staff and customers.

Multi locations software fit for your retail business
  • Use a wide range of variables and filters to understand what is happening across all store locations, at any time. Identify problem areas that require immediate action or opportunities for growth.
  • Centrally manage prices and products, stock levels, tax rates, customers, employees, and reporting across all your stores, and warehouses painlessly.
  • Manage inventory levels and pull up item lookup across all stores, and transfer products to other stores where they sell best.

Sync Counterpoint POS with the platforms you trust

At POS Highway, we developed a platform to integrate NCR Counterpoint seamlessly to popular technologies and solutions.

From eCommerce platforms, to QuickBooks Online, warehouse management, and shipping solutions, you’re in for a true multi-channel retail ecosystem!

Business owners have great things to say about advanced reports and analytics
  • Insightful sales analysis report by customers, segments, products, departments, and lifetime value.
  • Robust merchandise analysis report helps to track inventory by top-selling and slow-moving, product returns, GMROI, and more.
  • Margin analysis and markup/down management worksheet
  • Inventory transfer analysis and replenishment worksheet

Ready to take the next step together?

Speak with an expert

We spend time learning about you, your business, your goals, and our journey towards implementation.

View personalized demo

After compiling your specific requirements, we will demonstrate our capabilities catered to your business.

Get your quote

Our experts will work with you to provide a comprehensive quote for software, hardware, and services.

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POS System for Museums, Attractions, and Exhibits

With NCR Counterpoint, we introduce a completely customized revenue management and POS system for museums. From culturally popular attractions like the Comic Con to prestigious and historical venues such as the MET, NCR counterpoint remains the first choice for a structured retail management solution. With a diverse range of functionalities ranging from location-independent management solutions to integrated remarketing options, NCR counterpoint proves to be one of the best point of sale systems for attractions and museums in the market. Here are some of the amazing features by NCR Counterpoint at a glance:

Allow your customers to purchase admissions tickets at the booth or online, including online printing. Running a special student or employee discount program? Get notified each time the customer revisits with extensive customer information. With a customized dashboard, monitor ticket sales in real-time for all business locations.

You can accept just about any type of payment type with our system, including EMV chip cards. NCR Counterpoint allows you to accept safe and secure payments from the latest EMV chip cards while protecting customer information with ease. Process credit cards, debit cards, and other EDC transactions through Radiant Payment Services.

Train volunteers and employees quickly with our intuitive and modern touchscreen button interface. NCR Counterpoint features large screen buttons and touchscreen-friendly lookup windows to make operations easier for all users.

Manage souvenirs and gift shop inventory in several different locations easily with over 40 different types of inventory analysis reports allowing you to maximize ROI and stock sales. Allow your business to track inventory quantities and transactions with real-time reporting via customized dashboards.

From integrated email marketing to effective loyalty programs, with our customized POS system for museums, we enable effective brand awareness. Set up multiple loyalty programs each with unique set of rules for customer loyalty points. Additionally, set up rules for customers to earn and redeem points directly from the point of sales system.

Counterpoint enables your business integrate widely used accounting software smoothly with built in integration features. Transfer data between NCR counterpoint, your General Ledger, and accounts payable software seamlessly a diverse range of third-party accounting packages. Counterpoint proudly supports direct accounting interfaces to popular accounting packages such as QuickBooks, BusinessWorks and more. Counterpoint also includes pre-defined export interfaces to Sage ACCPAC, Solomon IV, Microsoft Dynamics SL, MIP Fund Accounting, The Financial Edge, Passport Business Solutions, and Peachtree.

Best POS Software for Museums

Museums need a central system to manage sales at multiple revenue centers throughout a facility. Not only do they handle admissions, but have gift shops, concessions, rentals and membership programs

Counterpoint’s extensive reporting capabilities and robust features ensure efficient organizational processes for some of the most recognizable and established museums globally. Manage ticket sales for several different locations, easily.

Analyze ticket-history report that provides audited historical detail on admission ticket sales across a fixed tenure. Counterpoint’s ticket sales history reporting allows you to intelligently analyze and improve sales with its in-depth sales e.g. Want to recognize historical sales patterns for your museum gift shop for a certain customer? Counterpoint can help you generate a customized sales history report for that specific customer. You also have the option to generate sales history by item, customer, and sales rep, sales analysis for user-defined groupings and more

Counterpoint’s also allows your business to create multiple custom dashboards with the KPIs that you specifically want to target. With a customized dashboard, keep a bird’s eye-view on all of your key performance indicators to increase admissions sales, membership subscriptions, and more. The dashboard even allows you to analyze group sales to enable you in creating bundle deals for products that are frequently sold together. e.g. Jim creates a custom dashboard to monitor a St. Patrick’s Day special souvenir sale where he notices an incredible amount of sales towards a specific group of items. This is where you, the business owner, can set up a custom dashboard to track specific sales for that specific product.

Provide online admissions and reservations for events, tours, classes, parties and educational activities for your museum through our reservations and ticketing module.

Allow your guests the freedom of checking availability, reserving activities or purchasing tickets online or on-site. Web pages are branded to match your brand’s look and feel for a streamlined, seamless purchasing process. Effortlessly manage online customer data along with on-site customer data with the diverse range of features offered by Counterpoint. Additionally, Counterpoint comes with pre-included several POS forms OPOS and Crystal Reports format. Setting up forms for museum admission tickets or memberships and more take just a few seconds.

Love to sell souvenirs and gift shop essentials online with your eCommerce store? NCR counterpoint enables you to sync valuable data such as product sales information, customer profile data, inventory information, and historical order information.

Easily integrate the newest Ecommerce platforms such as Shopify, WooCommerce and more for a real-time dashboard providing you all sales details. Got a souvenir order on museum’s Shopify page? Quickly get notified directly on your POS dashboard and fulfill it with ease.

Museum-goers often find themselves immersed in the artwork, scientific discoveries, or other interesting features. From historic art lovers in museums, to die hard comic fans at the comic-cons, such attractions are home to fanatics that not only appreciate but passionately adore all diverse forms of art being displayed.

When the time comes for these guests to leave, they often want to take some memento of the experience with them. With inventory management, consumer management, ecommerce management, and payment processing modules, Counterpoint allows your museum gift shop to create the complete customer flow right on your POS system.

Keep track of all sales and operations with MarketBasket integrated within counterpoint. From what your customers are buying the most to whatever payment method they’re using the most, Counterpoint lets you compare all of your statistics side by side to create exceptional reports. Analyze in-depth statistics to explore the complete sales potential with maximum precision. E.g. Want to find out what items were sold the most as a group? Simply create a MarketBasket dashboard that will not only intelligently tell you which correlated items were sold the most, enabling you to create custom strategies to promote sales.

Advertise dynamically to customers and make upsells right at the checkout counter with NCR Counterpoint’s custom checkout display. Gone are the days when the checkout displays only showed the items being bought, their prices, and of course the grand total followed by a thankyou message. Counterpoint enables you to design a custom display graphic with its unique Counterpoint Customer Display Designer to help you promote the newest deals. Running a BOGO (buy-one-get-one-free) offer, or maybe offering an exclusive discount to premium museum members? Display it on the customer display with a unique graphic to capitalize on your customer’s spend on the counter. Ready to remarket? Remarket to your customers easily with the built-in email marketing feature. Publish exclusive offers targeted to frequent visitors and recurring customers to achieve an improved ROI.

Quickly train volunteers, seasonal workers, and booth operators with an intuitive touchscreen POS interface. NCR counterpoints features easy-to-use product modules allowing you to train complex operations simply to your employees. Counterpoint comes feature-packed with an arsenal of Point of Sale automation features, management tools, and reports but at the same time keeping it simple enough to be used by new users even on the first go. NCR Counterpoint gives you the option to switch between traditional and touchscreen POS interfaces. Each of these interfaces provide a unique workflow leading up to consumer sales.

Need to add an item? There are a number of different ways you can do that with the NCR Counterpoint. Add an item to a ticket by simply typing in the item number, touching an assigned button, or even by scanning a barcode. The possibilities are endless with the NCR counterpoint. You also have the ability to add an item on the fly. Got a variety of items from the same inventory? Things like these happen a lot at concession stands, gift shops and souvenir stands which results in a huge mess in the inventory management and of course the checkout process. NCR counterpoint gives you a complete functionality to define gridded items where you can specify sub-characteristics of the same item once which can be used multiple times on several purchases. e.g. Got the same shirt on your museum gift shop in different variations by color and size? No need to add each variation independently, with gridded items add multiple variants of the same item in one go.

Accept an unlimited number of payment types, then process through a secure payment gateway, and print admission tickets at the point of sale (or online). NCR Counterpoint’s swift integrated payment authorization and settlement features enable to make faster transactions along with quicker and more secure checkouts.

Manage reservations and scheduling of events for schools, groups, and individuals online and onsite. Seamlessly operate at an off-site event with offline ticket entry, such as a fundraiser, and utilize portable kiosks. NCR counterpoint opens new horizons for museums and attractions all around the world to seize multiple sales opportunities maximizing business ROI while also enabling you to streamline operations all through one detailed POS platform.

Ideal for high-end inventory, serial number tracking provides a detailed record of each piece of merchandise-when it was received, what it cost, which customer purchased it, and when it was sold. All collected data is processed in real-time.

With customer specific purchasing, identify your bestselling products easily and order just what’s best for business. Is the Mona Lisa souvenir getting the most sales? Counterpoint identifies sales patterns and automatically creates purchase orders for you to never run out of inventory for your bestselling product.

Effective inventory management can not only help you control your costs but also provide minimized stockouts which in turn maximizes profitability.

Manage a plethora of inventory across different locations all on one data managed interface. From souvenirs to admission ticket sales, keep track of all orders and inventory seamlessly with the most complete point of sale system for museums on the planet.

Easily view quantities to reorder based on current inventory levels, commitments, backorders, in-transit merchandise, open PO’s, desired stocking levels, vendor multiples, and/or vendor minimum order requirements. Out of inventory? Need a constant supply of gift shop inventory to keep the ball rolling? NCR Counterpoint allows you to complete automate your purchasing orders with ease. NCR counterpoint additionally enables you to allocate purchases across stocking locations securely.

Counterpoint also enables you to track historical purchase trends to forecast upcoming purchase orders in terms of seasonal demands for increased interest-based sales. Dynamically set minimum and maximum levels of purchase stocking easily with just a few clicks of the button.

With a consstent purchase cycle, comes a huge variety of vendors. NCR counterpoint enables you to not only automate your purchase orders but to manage all of your vendors and vendor items. Easily compare and identify the lowest-cost vendor for each of the items.

Inventory Management System