NCR Counterpoint is more than capable of delivering up to the mark when it comes to maintaining and replenishing your kitchen supply store’s inventory. These smart solutions enable you to never go out of stock or overstock while minimizing the profits and maximizing the profitability. After all, it is Counterpoint’s number one priority to help your business thrive.
With Counterpoint’s intelligent kitchen supply store POS system, your inventory is monitored in real-time to provide your employee the accurate updates regarding the condition of your stock. This not only results in a better customer experience but also helps you to analyze various product perimeters to stock only the items that are best for you.
A kitchen supply store is bound to have a lot of moving parts in their inventory and to get them all on the same page can get messy but fear not as Counterpoint makes all the worries go away with its product identification system that can be used to keep track of every single item in your inventory ranging from a fork to a fry pan. The backbone of this system is the product ID and barcode module that is able to assign individual IDs to all of the products to be identified later via a serial number or barcode.
The purpose of this fully automated inventory is to give you faster checkouts, save your and the customer’s time but also helps you identify where and when the item was purchased from for exchanges and returns. e.g. Robert purchased a toaster from store A but went back to return it at store B then by scanning the barcode on the receipt or by inputting the associated product ID, your store can easily return, replace or exchange the item in any case
Counterpoint believes in quality and that each and every customer is important. This is why it is designed to house customer information on a variable scale ranging from basic info such as name to extensive info such as date of birth or most frequently purchased product. This allows you to critically analyze all the data while providing a better customer experience with our one of a kind POS system for kitchen supply stores.
In order to make this profiling easier, Counterpoint has developed several customizable fields that can be utilized to input all the essential customer related information. With a real-time client database on your side, you have information about every one of your clients that creates endless possibilities for targeted marketing email campaigns, loyalty discounts, complementary gift card provisions, and other promotional prospects.
Having an exclusive touchscreen inventory system can make all the more difference while considering a retail management solution for your kitchen supply store. The more fluid your interface is, the easier it becomes to navigate and with Counterpoint’s intuitive design, your employees can be trained within just 20 minutes.
Contrary to popular belief, button systems are not that effective as compared to touchscreens as they can only be assigned a limited number of functions but with touchscreens paired with the gridded inventory system of Counterpoint, you have an unlimited number of possibilities with what you can do with your kitchen supply store’s POS system.
The benefit of having all your customer profiles built into a central CRM and backed up over the cloud would be that you can also perform sales on the go such as setting up at a particular expo or any other event for that matter just became a whole lot easier because of Counterpoint’s Mobile Point of Sale system, with this you can access customer data and swipe cards on the go. What this allows you to do is basically carry your entire business in your pocket that is via an iPad Point of Sale system
Counterpoint’s integration of an eCommerce store enables it to open the gates to a whole new dimension for you as managing physical stores is Counterpoint’s forte but online handling is nothing less either. With an eCommerce store by your side, you are practically extending your reach to a large number of audiences as compared to a store that is most likely to attract customers in the vicinity or the neighborhood.
An eCommerce store could just be the crucial breakthrough in generating additional revenue while gaining exposure with the trade. Setting up your eCommerce store has never been this easy but now you can add picture descriptions, put up feature videos and pretty much do everything that a conventional eCommerce platform can but the upper hand that you would have here would be the pre-existing customer data that can help you to target a specific set of loyal customers with exclusive discounts and gift cards.
The exposure that the internet can provide is something else entirely as your business can face exponential growth which can get as extensive as going on a national or international level with your kitchen supply store. The unified operations also allow you to seamlessly deliver up to the customer’s expectations as your customer can buy your product online but when the customer walks into the store to shop then you would have the customer’s purchase history to work with suggestions and upsells. Customize your kitchen supply store POS system per your needs with Counterpoint’s customizable dashboard and integrated features.
Now making the customer walk to the store in the first place can also be worked out with promotional emails that can help you in augmenting your sales via targeted marketing. The provision of any seasonal or loyalty discounts can also do the trick to bring the customers in
CRMs are designed to increase productivity while keeping things organized and Counterpoint realizes how important this is for a kitchen supply store as there are thousands of products that need management and pricing solutions. That’s why Counterpoint’s in-built CRM helps you in maintaining your customers, products and your store simultaneously.
Counterpoint’s CRM holds all sorts of customer information along with their personal preferences and purchase history to guide you better with running your store the right way and meeting customer demands. The primary concern of any kitchen supply store running on any other POS system besides Counterpoint would be the hassle associated with the transitional phase of switching from one POS system to another but Counterpoint already has you covered with its foresight and compatibility with other POS systems.
Counterpoint is compatible with other CRMs as well such it can be integrated with Salesforce to get your store set up in no time and avoid any sort of operational delays. The best part about Counterpoint that’s yet to come is its mobility. What if you can monitor your stores from sales reports to real-time inventory statuses while you’re away on a vacation? Counterpoint lets you do that with its mobile optimization that can be set up on any iPad or other tablet and lets you get a front row seat to your stores’ performance.
Counterpoint’s CRM integration can let you access customer profiles, purchase history and customer’s personal preferences from any of your stores. The benefit of having your own personal CRM is the ability that allows your data to be coherent and actively present throughout all the dimensions of your kitchen supply store. It means that this data can be accessed from any of your stores and online eCommerce website. With the CRM software on your side, you’re also extending the benefits to the customer as they can log in to their personal account with their credentials that they have set up to place online orders and avail online discounts.
Counterpoint also features NCR Smart Alerts that give you an update on any sort of transactional activity that occurs outside of routine activities via SMS. These texts and emails allow you to never lose track of your store even while on the go. The benefit of SMS alerts is that it works like a charm when you don’t have access to the internet but still wish to stay in touch with your business
Pricing thousands of products on the fly can be a bit of a hassle but Counterpoint has you covered with its dynamic pricing module that can assist you in assigning a custom pricing plan for each of your stores, physical or online. This can also be integrated to cover more details such as making taxation and profit based decisions on your behalf to ensure things go in the best of interests for you and your kitchen supply business.
Pricing can vary from location to location as Counterpoint automatically calculates the tax on your particular item and store based on the tax code that has been assigned to it. You can serve valuable time by integrating to popular accounting software that can crunch the numbers for you.
Margin driven pricing is one of the key features of Counterpoint’s retail management system as each of your stores can be assigned with a particular pricing solution that would manage the profitability of the stores by regulating the price and taxes on your products. The best part about this solution is that all of this would be conducted on an individual basis.
Counterpoint is also renowned as one of the most secure retail management POS systems for furniture stores on the planet as it is equipped with its proprietary Counterpoint SecurePay that lets you process payments in real-time but without compromising on any sort of data leaks or credential theft. It also comes with rapid EMV chip processing capabilities to ensure security and reliability. After all when you’re running such a fast paced business as a kitchen supply store then you would require an equally powerful retail management POS system for it.
With instant payment processing on your side, you can get things done on time such as inputting purchase requests for any product into the system and then Counterpoint automatically generating a purchase order to your dedicated vendors for fulfilment and delivery to your warehouses. From there on, the products can be delivered as per requirement and you can also relieve yourself of other losses as well such as overstocking. The products can then be delivered to any of your stores regardless of their location.
NCR Counterpoint’s industry wide recognition as a flexible and reliable Retail Management POS system makes it the ideal companion for you and your kitchen supply store with its top notch performance and in-built decisive intelligence