POS, ERP, and Wholesale Solutions for Jewelry Store Businesses

Jewelry and Luxury Goods POS Software

Gridded Items

Manage product details with up to 6 different dimensions such as size, material, color, etc.

Provide CoA

Provide a certificate of authenticity to your customers at the point of purchase.

Stay Flexible

Assign different price levels and price rules by a variety of dimensions. Read below for all options.

Ideal for Jewelry Retailers and Wholesalers

Counterpoint SQL is the next generation of powerful, yet intuitive, jewelry retail store and wholesale management systems.

Manage all aspects of the jewelry or luxury goods store or wholesale operations with surprising ease-of-use.

In a multi-site environment, it coordinates with headquarters and shares information across multiple stores seamlessly.

Inventory Management

The success of your jewelry business depends on offering the finest quality jewelry and exceptional customer service. With the Counterpoint, you can make doing both easier than ever.

Add your own inventory by digital camera images and the ability to design and print your own barcodes and certificates of authenticity.

Inventory Management Overview

Point of Sale

The system also allows you to create a three-dimensional grid of your inventory, allowing you to see products by color, size, type of material and more. You can process transactions quickly, including layaways and backorders.

Automatically create a user profile of your customer at the point of sale with information that is crucial to the sale.

Point of Sale Overview

CRM, eCommerce, and Marketing

Track your customers, control your purchasing, retain detailed sales history, or open an online store-CounterPoint includes everything you need to streamline your business and boost your bottom line.

CRM including extensive customer detail screen with multiple ship-to’s, user-defined attributes, and special dates such as anniversaries.

CRM and Marketing Overview

Advanced Pricing Levels

You can set markups, define lowest prices for discounts and promotions, provide markup overrides and manage bills of material.

You can even use the system to offer your customers their own gift registries.

Advanced Pricing Overview

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Point of Sale

Train associates in under 20 minutes to quickly input orders, capture customer info, process payment, and view inventory.

Purchase Order Management

Automate your purchasing workflow. Send POs and receive products to any warehouse or store location.

Inventory Management

Manage unlimited products in real time with the most in-depth inventory management software on the market.

EMV Payment Solutions

Rapidly process EMV chip cards and protect customer information with NCR’s secure payment gateway.

Reporting and Analytics

Analyze all key performance areas with an extensive library of reports. Customize, generate, and send reports on the fly.

Marketing & CRM

Generate brand awareness and repeat business with integrated email marketing, gift cards, and loyalty programs.

Accounting Integrations

Save valuable time and resources by interfacing Counterpoint to popular accounting software.

eCommerce Integrations

Integrate Counterpoint to popular eCommerce platforms to sync customers, products, inventory, and orders.

Sell your merchandise effortlessly to your wholesale and retail customers
  • Apply multiple tax rates on an item level on a single receipt or invoice – ring up retail and wholesale all on the same order, apply deposits, save credit card on file, track receivables and invoices with ease.
  • We believe that great retail experiences take place when inventory management intersect perfectly with improved customer engagement at point of sale.
  • Counterpoint can easily handle sales, returns, orders, and layaways – even on a single ticket.
  • With a configurable touchscreen, you can tailor Counterpoint POS to fit your business and streamline operations, minimize errors, and maximize profits.

Reduce stock overages and shortages with advanced purchasing
  • Set prices as you receive items, based on target margins you define.
  • Manage vendor items, costs, and lead times. Automatically create purchase orders from preferred suppliers or the suppliers with the lowest costs.
  • Receive merchandise with or without a PO and automatically transfer the right quantities to other retail locations.
  • Create multi-store purchase orders – consolidated for all locations or separate for each store to save time and to receive volume discounts from suppliers.

Create an omni-channel presence
  • Launch your eCommerce store. You worked very hard and spent a lot of time developing and growing your brand, and your online store should reflect that.
  • Run an online store seamlessly integrated with your Counterpoint POS system. Counterpoint integrates with most popular eCommerce platforms such as Shopify and WooCommerce.
  • Manage your online orders simply with a single synchronized inventory database across brick and mortar and online store. Mitigate overstock by knowing when and how much to reorder.
  • Easily fulfill orders with integrations to popular shipping solutions such as ShipStation.

Protecting data by keeping it out of scope
  • NCR Secure Pay uses a process called tokenization to store a code, instead of storing sensitive credit card information in your store’s database.
  • The token allows authorized users access to transaction information as needed for returns and other operations while maintaining a protected system.
  • With multiple security layers, NCR Secure Pay minimizes your risk for a credit card security breach.

Run marketing campaigns to engage with customers better
  • Create detailed customer profiles with their contact information, shipping details, product preferences, purchase history and your own custom attributes.
  • Run unlimited loyalty programs and promotions to reward your best customers. Create email marketing campaigns based on customer’s purchase history or other data points to attract repeat business.
  • Access customer purchase history from all of your store locations. View inventory availability across all stores and warehouses.
  • Offer special orders and sell gift cards to provide a better customer experience.
  • Create custom menu buttons for top-selling items – speeding up the checkout experience for your staff and customers.

Deploy greater mobility for sales and inventory
  • Our mobile sales and inventory management tools, including tablet POS terminals and sleds for iOS and Android.
  • Deliver superior service and sales in stores, kiosks and outdoor environments.
  • Serve customers where they are, checking inventory availability, busting lines, and capturing additional business.
  • Run your physical counts with efficiency using our mobile inventory management solutions.

Discover new and valuable insights in your data
  • View, print, export, and e-mail any report. Create quick reports on the fly from search results.
  • See today’s sales performance or take a look at the past years with historical data.
  • Built-in dashboards and reports make it easy to see sales, profits by items, category, customers, and suppliers, practically by any dimension you can imagine.
  • You can even set prices as you receive items, based on target margins you define.

Iconic POS System for Jewelry Stores

NCR Counterpoint paves the way for smarter retail management and accounting distribution services for Jewelry stores making it the perfect jewelry store POS system. Our unique system proves to be the jack of all trades by catering to all your business needs by providing top of the line product management, inventory updates, sales tracking and employee stats monitoring system. Its consistent inventory management coupled with its unparalleled flexibility can be engineered to your business’ needs. Counterpoint’s omnichannel presence helps your jewelry store thrive by encouraging a unified user and customer experience throughout the way from purchase to aftersales

Best POS System for Jewelry Stores

NCR Counterpoint’s excellent POS system for your Jewelry store might be the only missing piece of the puzzle that your business needs to expand beyond your competitor’s reach. The centralized reach of this jewelry store POS system branches out to multiple digital dimensions ranging from stores to e-commerce platforms, but all of this highlights Counterpoint’s efficient management and how all your assets and businesses are on a single page with it. It also encompasses strong security measures that ensure no harm comes to your profits. The in-built CRM module of Counterpoint will undoubtedly resonate with the rhythm of your business as jewelry stores deal with a hefty sum of transactions on a daily basis so Counterpoint instills this sense of confidence and security by the provision of reliable POS resources, all within your reach

Flexible built-in CRM

Keeping track of loyal customers can be a hassle if you’re not in the right team. NCR Counterpoint nurtures the customer experience by providing built-in customer profiling for your jewelry store so you never miss out on the interests of those passionate connoisseurs without breaking a sweat.

Powerful Inventory Management

Considering the exponential growth of the jewelry industry, a powerful inventory is the greatest weapon one could have in waging a sales war against all targets. Our point of sales system for Jewelry Stores equips you with just about everything you need to stay on the top with its automated and sync inventory module

Omnichannel Diversity

Do you think that you might be lacking something in your jewelry business? If that’s the case then a pro-active omnichannel approach would be just about everything that would bridge the gap. Counterpoint not only handles seamless POS interactions but also juggles with intuitive e-commerce management at the same time making it your choice jewelry store POS system

Advanced Pricing Capabilities

In the jewelry industry, pricing might be a lot trickier than you would imagine because of the constant fluctuation of the prices of Gold, other minerals and so on. This is where our pos system for jewelry store dives in great depths to provide you with the most complete pricing solution

Real-time Point of Sale Resources

While pacing through the jewelry industry, time is of the essence and that’s exactly what you would want to save in order to maximize the profitability of your store. NCR Counterpoint is motivated to accommodate you with the best POS system that keeps everything on track for you in real-time

System Benefits and Features

How does having all your customer profiles in one place sound to you? Customer is king as they say and it appears to be true if they end up at your jewelry store and decide to invest in your products. This is where Counterpoint comes in with its remarkable Customer Relationship Manager (CRM) that profiles every purchase in real-time to make the customer’s experience more intimate and promotes goodwill among them. With features like this and more counterpoint aims to be your choice point of sales system for jewelry store.

Marketing has never been this easy with Counterpoint’s CRM as it encourages coordinated efforts for loyalty programs, email campaigns and, special promotions. It revolves around utilizing the customer’s information to market your brand more effectively via promotional emails.

Counterpoint’s CRM creates a league of its own as it is tailored to suit the needs of your store. This doesn’t just benefit your business but it also helps you keep in touch with your customers without losing track of their interests. This CRM can also be used to access all previous customer history and interactions with each of your stores regardless of them being in different parts of the city or state. Counterpoint aims to be a jewelry store POS system that stands apart from its competitors.

For instance, Jason purchased a diamond bracelet for his wife on their wedding anniversary but it didn’t fit so he decided to get it exchanged for a gold necklace instead. Now if you go ahead to process all of this information manually, it would waste your time and would result in a negative customer experience but with Counterpoint’s CRM on your side, everything will be in record and all that is needed is a barcode or the customer’s phone number and voila!

If you were previously using another CRM then the transition isn’t that painful as it might seem. Counterpoint actually features direct Salesforce integration as well so you never lose track of that valuable information which fuels your business. Looking for a pos system for your jewelry store? Counterpoint has you covered

Managing the inventory of any jewelry store can be a tedious task but you can always use some assistance such as Counterpoint offers with its Inventory management module that can keep your inventory in check up to the second. It can also track the real-time relocation of any valuable product such as the main attraction of your store or the crown jewel.

Products IDs might be the primary method of going about keeping everything in check but Counterpoint is designed to withhold different methods of identification for each product including barcodes, receipt information and customer information.

Once you assign a dedicated vendor for your stores then Counterpoint does the rest with its dedicated vendor management feature so whenever you’re running low in stock, it automatically signals the vendors to prep up the next shipment. This process is made even more convenient when you generate a purchase request then the system converts it into a purchase order and processes it accordingly.

With such powerful tools at your disposal, Counterpoint enables you to restock any of your stores conveniently by just the push of a button and your products can be prepped and transported from the warehouse to different locations based on demand.

The omnichannel functionality never lets you go wrong with your stock as the system automatically detects and prevents overstocking based on the unified platform that Counterpoint is established on.

For retailers that are operating across multiple locations, Counterpoint’s instinctive design simulates the required pricing plan based on demand and supply as per the store regulations. So this means that each of your stores can have different pricing and promotional packages running in real-time. This is accompanied by margin-driven pricing that will assist you in achieving your profit oriented goals without any compromises.

In the 21st century, a multiplatform approach for your business is the right way to go because it not only maximizes the profits but also enhances your grip over the industry. Counterpoint enables you to do both from running physically situated stores to managing your e-commerce reign.

This omnichannel availability can put you in a flexible spot to experiment with a diverse range of customers while keeping your business running smooth and simple. Counterpoint can help you accomplish this by creating a beautiful online store and managing it centrally from the same database that you use to oversee your stores.

Counterpoint’s omnichannel presence is not only effective but also customizable with its scalable interface that allows you to add stores, warehouses, kiosks and pop-up stores on the fly. The best part about all of this is that there are no loop holes such as data leaks or loss as the system is designed to withstand all of this and then some.

Omnichannel availability is not limited by any means as Counterpoint provides the mobility for your business to run free of any bounds. From a technical aspect, this mobility translates into a system that is fully customizable and accessible on the go as it is in sync with the cloud by every passing second.

Since with Counterpoint, your business is always on the same page so you can optimize your e-commerce store to uphold the image of your brand by quick product uploads, pictures and video descriptions/advertisements. Not only this but you can also track and manage your shipments from the store and your online store through a unified platform and all through the cloud without any setbacks.

The built-in CRM is in sync with your e-commerce store and the integrated marketing tools from Counterpoint allow you to establish brand awareness and market to existing customers with target email campaigns and gift cards. This can also enable you to analyze all the performance perimeters in check with real-time reports of your every move.

In the pricing department, the room for error does not exist and Counterpoint can be your trusty companion in never letting that get in the way of your flourishing business with its modern pricing module. This module can be considered as the Holy Grail as when it comes to outsmarting your competitors because in the end, the best price in town is the only thing that the customers are concerned about.

Location-specific pricing can be assigned to each and every one of your stores including the e-commerce online platform as well. e.g. your online store is offering a necklace on 10% occasional discount but the store in downtown can charge the full amount simultaneously.

The prices of items can also vary based on their dimensions, materials, colors, etc. So in order to steer clear of this mix up, the gridded items feature enables you to list different traits of every item along with custom pricing for each of them with ease.

Counterpoint’s pricing module enables you to assign up to six different prices to each and every one of your products. These prices can be variable based on numerous traits such as size, color, build material, location and SKU-specific pricing.

All of these pricing configurations can be monitored in real-time ranging from your online store, physical stores and warehouses. And the best part about all of this is the mobility that Counterpoint offers. You can access an entire database including sales records, customer profiles, pricing options and performance/marketing targets on your computer or from the cloud directly.

Checkouts might be the shortest but the most important part of your business transactions so it is essential that these play out smoothly. With Counterpoint, you are never lagging behind with any operational setback due to delayed checkout.

Counterpoint equally fixates all of its resources into running different aspects of your business but it specifically speeds up your checkouts by quick payment processing and rapid provision of receipts.

Not only this, but Counterpoint also provides instantaneous access to all of its information on the go so the user is never missing out on any crucial customer information that might damage the credibility of your store. It enables you to access the customer’s profile and add purchases to it, this can also result in customer loyalty and it would benefit the customer by adding loyalty points to their account.

This POS system for Jewelry stores is engineered by Counterpoint to actively manage multiple transaction modes at the same time such as purchases, returns, scrapping of damage goods and that’s just the start. You can accept returns and all sorts of payments such as credit and debit card transactions on the fly.

The touchscreen friendly interface speeds up the process quite a bit because buttons might be a bit confusing and sloppy in the long run. You can also get access to real-time inventory data, customer purchase history and their personal preferences and instruct your employees accordingly to upsell and offer specials.

Functioning as a centralized platform also encourages another opportunity to come into play that is selling your products on the go. Counterpoint gives you the power to access your POS module on your iPad or tablet device so that your sales associates can initiate orders and process payments wherever they are. Ready to switch to a smarter pos system for jewelry stores? NCR Counterpoint has you covered.

Counterpoint uses NCR SecurePay that transmits credit card data through an enterprise-grade secure payment gateway. This minimizes the risk of any sort of unauthorized access that might tamper with the database

Sell with efficiency and tighten inventory control over your jewelry stores

Our robust and sophisticated POS system is tailored to the salon and beauty supply industry, to manage a large number of vendors, large volumes of orders, and an expansive inventory. As the retail landscape becomes increasingly competitive, beauty supply retailers and wholesale businesses require efficient ways to manage their operation, with solutions tailored to their complex merchandise management and point of sale needs.

Sync Counterpoint POS with the platforms you trust

At POS Highway, we developed a platform to integrate NCR Counterpoint seamlessly to popular technologies and solutions. We support integrations to popular accounting and ERP’s such as QuickBooks Online, SAGE 100, Microsoft Great Plains, and many others.

From eCommerce platforms to warehouse management solutions, and order fulfillment/shipping solutions, you’re in for a true multi-channel retail ecosystem!

Business owners have great things to say about advanced reports and analytics
  • Robust merchandise analysis report helps to track inventory by top-selling and slow-moving, product returns, GMROI, and more.
  • Insightful sales analysis report by customers, segments, products, departments, and lifetime value.
  • Margin analysis and markup/down management worksheet
  • Inventory transfer analysis and replenishment worksheet

NCR Counterpoint Testimonials

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