Sales: 888.881.1988 Support: 833.214.2715
Sales: 888.881.1988 Support: 833.214.2715

Gift Shops POS System

NCR Counterpoint for retail and wholesale

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True point of sale features to make your gift shop business thrive

NCR Counterpoint is the most competent system for your gift shop’s needs. With robust reporting, fast checkouts, and powerful tracking features, our system is designed to scale as you increase in sales, profits, and efficiency.

  • Fast touchscreen point of sale
  • Inventory management and automation
  • Advanced pricing and margin controls
  • Robust order entry, 100% configurable
  • Gift cards and customer loyalty programs
  • Grids (product variants), kits, and alternate units
  • Customer relationship management
  • Purchase orders and vendor management
  • Accounts receivable and invoices
  • Replenishment and transfers to unlimited locations
  • Serialized inventory tracking
  • Merchandise analysis
  • Sales analysis by any dimension
  • Offline order/ticket entry
  • Commission reports
  • Employee time-cards and labor tracking
  • Robust sales reports and merchandise analysis
  • System security controls and user-access permissions
  • Real-time SMS alerts and store notifications
  • BOGO, 2FER, bundling and kits
  • Mobile POS and inventory scanning hardware
  • Integrate to QuickBooks Online
  • Custom price rules
  • Validated returns and layaways
  • Automated credit card settlements
  • Runs on cloud or on-premise, with MS SQL
  • Offline order/ticket entry
  • Commission reports
  • Employee time-cards and labor tracking
  • Robust sales reports and merchandise analysis
  • System security controls and user-access permissions
  • Real-time SMS alerts and store notifications
  • BOGO, 2FER, bundling and kits
  • Mobile POS and inventory scanning hardware
  • Integrate to QuickBooks Online
  • Custom price rules
  • Validated returns and layaways
  • Automated credit card settlements
  • Runs on cloud or on-premise, with MS SQL
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NCR Counterpoint is ideal for gift shops

Sell online and in-store, stay in touch with customers, and automate inventory and purchasing activity. Grow your gift shop with NCR Counterpoint POS.

Gift Shop Promotions

Counterpoint collects and segments customer data, offering you marketing insights for targeted promotions.

Create send your subscribers special offers and coupons by segment or mass email. Save time by scheduling your email campaigns in advance.

Email Marketing Overview

Automated Purchasing and Inventory Management

We provide the best tools for leveraging vendor quantity breaks, multiples, and vendor minimums. Our software automatically sends PO’s to your vendors at the lowest price possible.

You set the appropriate stocking levels and let Counterpoint handle the rest.

Purchase Order Overview

Gift Registry and Gift Receipt Functionality

Increase sales with a seamless gift purchasing experience for your customers. Counterpoint handles gift cards, special services and accommodations for more revenue opportunities.

Loyalty Programs and Gift Card Overview

Returns Validation – No paper receipt required

Since Counterpoint stores customer and sales information, you can easily look up the purchase by customer name, credit card, or item number.

Email receipts to your customers for an electronic copy while you track their purchase history with our software.

Point of Sale Overview

Sell your merchandise effortlessly
  • With a configurable touchscreen, you can tailor Counterpoint POS to fit your gift shop business and streamline operations, minimize errors, and maximize profits.
  • In addition, you can also capture and analyze data to respond to the diversity of stores based on demographics, climate, and geography.
  • Counterpoint can easily handle sales, returns, orders, and layaways – even on a single ticket.
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Sell with speed and accuracy
  • Counterpoint inventory solutions for gift shops provide the functionality you need to allocate the right product and the right size to the right location.
  • Record everything you need to know about your gift shop’s inventory. Track products by any dimension or variation, such as colors and sizes and accurately allocate to the right store.
  • Design labels with your logo, print beautiful tags and labels on demand.
  • Save time and import hundreds of products at once with the item import worksheet from the suppliers catalog.
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Discover new and valuable insights in your data
  • See today’s sales performance or take a look at the past years with historical data and analysis.
  • Built-in reports make it easy to see sales, profits by items, category, customers, and suppliers, practically by any dimension you can imagine.
  • View, schedule, print, export, and e-mail any report. Create quick reports on the fly and save your filters for future reporting.
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Reduce stock overages and shortages with advanced purchasing
  • Manage vendor items, costs, and lead times. Automatically create purchase orders from preferred suppliers or the suppliers with the lowest costs.
  • Receive merchandise with or without a PO and automatically transfer the right quantities to other retail locations.
  • Create multi-store purchase orders – consolidated for all locations or separate for each store to save time and to receive volume discounts from suppliers.
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Protecting data by keeping it out of scope
  • NCR Secure Pay uses a process called tokenization to store a code, instead of storing sensitive credit card information in your store’s database.
  • The token allows authorized users access to transaction information as needed for returns and other operations while maintaining a protected system.
  • ​With multiple security layers, NCR Secure Pay minimizes your risk for a credit card security breach.
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Engage with customers effectively
  • Create detailed customer profiles with their contact information, shipping details, product preferences, purchase history and your own custom attributes.
  • Run unlimited loyalty programs, email marketing campaigns, and promotions.
  • Offer layaways, special orders, store credit and gift cards, you save time and provide a better and more flexible customer experience.
  • Create custom menu buttons for top-selling items – speeding up the checkout experience for your staff and customers.
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Multi locations software fit for your retail business
  • Centrally manage prices and products, stock levels, tax rates, customers, employees, and reporting across all your stores, and warehouses painlessly.
  • Manage inventory levels and pull up item lookup across all stores, and transfer products to other stores where they sell best.
  • Use a wide range of variables and filters to understand what is happening across all store locations, at any time. Identify problem areas that require immediate action or opportunities for growth.
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Sync Counterpoint POS with the platforms you trust

At POS Highway, we developed a platform to integrate NCR Counterpoint seamlessly to popular technologies and solutions.

From eCommerce platforms, to QuickBooks Online, warehouse management, and shipping solutions, you’re in for a true multi-channel retail ecosystem!

VIEW ALL INTEGRATIONS
Business owners have great things to say about advanced reports and analytics
  • Insightful sales analysis report by customers, segments, products, departments, and lifetime value.
  • Robust merchandise analysis report helps to track inventory by top-selling and slow-moving, product returns, GMROI, and more.
  • Margin analysis and markup/down management worksheet
  • Inventory transfer analysis and replenishment worksheet

NCR Counterpoint Testimonials

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VIEW ALL CUSTOMER TESTIMONIALS & CASE STUDIES

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We spend time learning about you, your business, your goals, and our journey towards implementation.

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After compiling your specific requirements, we will demonstrate our capabilities catered to your business.

Get your quote

Our experts will work with you to provide a comprehensive quote for software, hardware, and services.

Our Blog

QBO & Counterpoint Integration Made Easy – Say Goodbye to Manual Data Entry!
Integration Point of Sale
November 13th, 2024 Integration Point of Sale

Counterpoint and QuickBooks Online (QBO), a sophisticated, cloud-based integration app by POS Highway offers a streamlined approach to managing financial data. […]

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Upgrade Your POS Game, Say Hello to Counterpoint Validated Return
Customer Service Point of Sale Wholesale
August 5th, 2025 Customer Service Point of Sale Wholesale

Returns are a part of retail. Whether it’s a customer coming back with the wrong size, a change of mind, or let’s […]

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Rev Up Your Wholesale Business with Smarter POS Technology
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May 19th, 2026 Point of Sale Wholesale Business

Wholesale businesses move fast. Inventory changes daily. Bulk orders need to process quickly. Customers expect accurate pricing, rapid checkout, and reliable […]

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Furniture Store POS – Why CounterPoint is the Best Choice!
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June 6th, 2024 Point of Sale Wholesale

Running a furniture store involves more than just showcasing beautiful pieces and assisting customers in finding the perfect addition to their […]

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Multiply Your ROI Exponentially with an All-In-One Gift Shop POS System

NCR Counterpoint features a complete retail management solution for gifts shops, concession stands, souvenir shops, novelty stores, hospital gift shops, and more. With its extensive range of features, counterpoint allows you to receive payments, manage inventory, increase sales, remarketing products and even upselling products in just a few taps on the screen. All this and more makes the NCR Counterpoint easily one of the best gift shop point of sale system available on the planet.

Ideal for high level inventory management, NCR Counterpoint includes a variety of built-in features to product definition and management. All collected data is processed in real-time. With NCR Counterpoints efficient barcoding features, assign an unlimited number of barcodes including in-house barcodes, customer-specific barcodes, and more for multi-specific usage.

The experts at Counterpoint understand that your inventory proves to be the backbone of your business. Effective inventory management can not only help you control your costs but also provide minimized stockouts which in turn maximizes profitability. This is mainly why NCR Counterpoint provides a complete feature-packed inventory management system making it nothing but the best POS system for gift shops.

Counterpoint also provides you the ability to sell bundle items effectively. Make excellent BOGO and twofer sales with the integrated bundling options allowing you to maximize your ROI on your inventory.

Running out of inventory? Worried about the upcoming orders on eventful high-purchase days? With automated purchase orders integrated right into the inventory management system, NCR Counterpoint provides you an excellent operational system to automate new purchase orders and receive them directly on to different locations and warehouses right from your counterpoint interface.

Want to run a custom promo for a limited amount of time? No need to adjust all of the prices and then re-adjust when the offer runs out. With NCR Counterpoints custom pricing rules, you can easily add promotional prices for a limited time on specific products that you’d like to promote.

From gift shops in theme based attractions to hospital based gift shops, customer data plays a key role in creating results for the business. Our experts at NCR understand that the more you understand your customer, the more you understand exactly how your customer interacts with your business allowing you to make business-friendly decisions to increase customer loyalty and of course, the revenue for your business.
NCR Counterpoint enables you to track detailed customer information including consumer contact information, important dates, previous sales history and more. Offer exclusive birthday discounts, anniversary discounts and more to loyal customers improving customer retention rate and overall business ROI. Counterpoint also allows you to make important upsells right at the counter with its dynamic customer display. Bid farewell to the bland thank you screen at the customer checkout and say hello to custom graphics designed by the Customer Display Designer. Design attractive sales graphics tailored to the customer and/or a specific offer that you may be running. Attract customers instantaneously to make upsells directly at the checkout screen with BOGO offers, twofers, and more.

With the integrated email marketing features in the NCR counterpoint, target frequent customers with exclusive offers and discounts to promote brand awareness and customer loyalty. Additionally, NCR Counterpoint enables gift shop business owners to build custom loyalty programs within the POS software in merely a few taps. Reward customers with customer loyalty points that can be redeemed at incentives and future purchases. Create not one but multiple loyalty programs, each with custom rules to earn and redeem loyalty points. Go in-depth by specifying points earned on each sale item, points earned on the specific product, the detailed dollar value of each of the loyalty points (for discount conversions and more) and even the maximum loyalty points that can be obtained by a single customer. The program additionally allows you to customize the points rewarding system based on a set of characteristics. These may include the item number, item category, and more. These may even include the date, day of the week, and more. With the complete loyalty program functionalities offered by the NCR counterpoint, it stands out as a clear winner as the best POS software for gift shops.

Purchasing and receiving are two primary areas of inventory management that go hand in hand to improve overall business revenue. With timely and cost-effective purchases, your business can effectively avoid overstocking and stockouts. With NCR Counterpoint’s integrated purchase management solutions, make purchasing as hassle-free as can be for your business.

Manage a complete list of vendors swiftly with NCR Counterpoint’s integrated vendor management features including vendor shipping codes, contact information, vouchering details and more in just a few clicks. With additional features like customer specific purchasing and forecast driven replenishment, NCR Counterpoint drives and maintains your inventory levels critical to your long-term success. With an efficient system to manage vendor returns and a system flow of receiving goods, the NCR counterpoint is the most comprehensive point of sale system for your gift shop.

NCR Counterpoint’s integrated reporting features provide you detailed access to over 40 different types of detailed reports. Counterpoint provides an improved interface to track inventory analysis, historical sales records, ticket history reports and more across all store locations to maximize your GMROI. Analyze dozens of historical sales with the powerful group sales analysis report. Choose from over 120 different grouping including item number, item category and more. Get your hands on the NCR Counterpoint today

Easily group items together by item number, category, sub-category, or vendor and grant discounts based on quantity sold, retail value, weight, or volume. Mix and match pricing enables customers to purchase more affecting the buyer intent positively and increasing your average basket size. Mix and match pricing has an excellent effect on the overall business ROI on specific events with hot-selling products.

With its excellent payment processing system, NCR counterpoint opens doors for your gift shop to accept almost any sort of payment including EMV chip debit and credit cards. NCR Counterpoint allows you to accept safe and secure payments from the latest EMV chip cards while protecting customer information with ease. Reduce risk and checkout times while increasing customer satisfaction with NCR Counterpoint’s integrated payment authorization and settlement features.

POS System for Gift Shops, Novelty Shops and Concession Stands

With its complete range of front-counter and back-office features, NCR Counterpoint enables you to maximize your ROI and create new revenue channels making it the most complete POS system for gift shops, concession stands, novelty shops and more. Easily connect your online ecommerce sales and customer data, as well as offline accounting software for your business. Manage in-store customer data and online customer data swiftly, manage your most loyal customers online and offline in just a few clicks of a button. With its features NCR Counterpoint focuses on growing your gift shop at a substantial pace.

Make hundreds of customizations and manage thousands of different products smoothly with market’s leading point of sale software for gift shops. Be location-independent and manage all of your inventory spread over various locations be it gift shops or warehouses. Need to analyze inventory data? Counterpoint offers over 40 different analytical reports to help you analyze and summarize the overall situation of the inventory in real-time. With excellent solutions for every distinctive area of inventory management, the NCR counterpoint stands out as a clear winner in the market for world-class gift shop inventory management.

Online or offline, reach your customers faster than ever with the NCR counterpoint. Sell gifts online and in-store to customers fluently. Regenerate sales on older, loyal customers by remarketing and providing discounts exclusive to each customer. Pull up customer profiles, recurring visits, birthdays and more to offer unique discounts, improve sales and create added upsells. With NCR counterpoint, it’s easier for you to boost gift sales to your gift store’s maximum potential. It truly is the most exquisite gift shop pos system in the industry.

With its excellent payment processing system, NCR counterpoint opens doors for your gift shop to accept almost any sort of payment including EMV chip debit and credit cards. NCR Counterpoint allows you to accept safe and secure payments from the latest EMV chip cards while protecting customer information with ease. Reduce risk and checkout times while increasing customer satisfaction with NCR Counterpoint’s integrated payment authorization and settlement features.

With our unique POS system for gift shops, easily integrate industries most used accounting systems in just a few clicks on your NCR Counterpoint. Transfer data between NCR counterpoint, your General Ledger, and accounts payable software seamlessly a diverse range of third-party accounting packages. NCR counterpoint provides you access to direct interfaces of some of the best and most used accounting software in the world such as Quickbooks, Great Plains, Business Works and more. With extensive features for accounting software integrations, the NCR counterpoint is the best gift shop POS software in the market.

At POS Highway, we understand that the industry competition is immense between gift shops and the need of a brand loyalty program is important for a business to grow. With NCR counterpoint, we offer nothing but the best integrated customer loyalty programs to enable maximized sales. Remarketing is easy with NCR counterpoints integrated email marketing programs. Coupled with unique brand loyalty programs, NCR Counterpoint can turn out to be the perfect POS system for your gift shop. Set up multiple loyalty programs each with unique set of rules for customer loyalty points. Additionally, set up rules for customers to earn and redeem points directly from the point of sales system.