Accommodate virtually any taxing scenario such as recreational vehicle tax. Offer full layaway programs and manage customer information from one central system. Provide invoices to customers and process a variety of payments.
Point of Sale Features
Advanced Inventory Management
Special order capability allows tracking of special order items, from the customer order to receiving, allocating the inventory all the way through the process.
Serial number tracking provides a detailed record of each piece of merchandise, when it was received, what it cost, which customer purchased it, and when it was sold. Bundle kits allow inventory items, service, and warranties to be sold as a package.
Data interchange allows vendor items and prices to be added/updated electronically. Full accounts receivable for large customers like dealerships that need to pay on account.
Inventory Management Overview
Manage Repair Service with Service Point SQL
Deliver superior customer service and boost efficiency with Service Point for NCR Counterpoint, a powerful integration built for all your scheduling and dispatching needs.
Get notified automatically when a customer or their equipment is covered under warranty, and manage all equipment and parts information from one system.
Contract and suggest the appropriate billing rates and provide detailed invoices to your customers. See a full overview of existing jobs within Service Point, in which all data from Service Point is accessible in Counterpoint for unlimited reporting capabilities.
Customer Loyalty Programs
Embedded loyalty programs and email marketing allow retailers to reward frequent shoppers and encourage repeat business. Calculate sales commissions for each item on the sales ticket based on either the sale amount or the gross profit. Get deep customer insights with built-in CRM module.
Retail CRM Overview