Consumer Electronics Store & Automotive Shop POS System2021-03-31T03:09:49+00:00

True point of sale features to drive your electronics & automotive parts business

Electronics retailers have specific POS requirements for tracking serial numbers, manufacturer part numbers, and other detailed information around your products, orders, and customers. NCR Counterpoint is the most capable system for your needs.

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Built for Electronics and Automotive Aftermarket Retailers

The electronics and automotive aftermarket industry need the ability to sell and track profits for sales of merchandise and services. In addition, customer profile information is vital to successful back-to-base marketing such as notifying a customer when it’s time to buy new tires or letting the hobbyist know about the latest item for their particular make and model of vehicle.

Counterpoint gives you the functionality you need to own your data, see it the way you want to see it, and use to drive sales, understand trends, maximize purchasing dollars and more efficiently run your business.

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Benefits of NCR Counterpoint POS

Instant inventory updates let you know what’s in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store-Counterpoint includes everything you need to streamline your business and boost your bottom line.

Join the thousands of automotive aftermarket retailers that rely on Counterpoint to efficiently and effectively operate their businesses at their fullest potential.

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POS Features

Accommodate virtually any taxing scenario such as recreational vehicle tax. Offer full layaway programs and manage customer information from one central system. Provide invoices to customers and process a variety of payments.

Point of Sale Features

Advanced Inventory Management

Special order capability allows tracking of special order items, from the customer order to receiving, allocating the inventory all the way through the process.

Serial number tracking provides a detailed record of each piece of merchandise, when it was received, what it cost, which customer purchased it, and when it was sold. Bundle kits allow inventory items, service, and warranties to be sold as a package.

Data interchange allows vendor items and prices to be added/updated electronically. Full accounts receivable for large customers like dealerships that need to pay on account.

Inventory Management Overview

Manage Repair Service with Service Point SQL

Deliver superior customer service and boost efficiency with Service Point for NCR Counterpoint, a powerful integration built for all your scheduling and dispatching needs.

Get notified automatically when a customer or their equipment is covered under warranty, and manage all equipment and parts information from one system.

Contract and suggest the appropriate billing rates and provide detailed invoices to your customers. See a full overview of existing jobs within Service Point, in which all data from Service Point is accessible in Counterpoint for unlimited reporting capabilities.

Customer Loyalty Programs

Embedded loyalty programs and email marketing allow retailers to reward frequent shoppers and encourage repeat business. Calculate sales commissions for each item on the sales ticket based on either the sale amount or the gross profit. Get deep customer insights with built-in CRM module.

Retail CRM Overview

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Sell with speed and accuracy

  • Counterpoint inventory solutions for electronics provide the functionality you need to allocate the right product and the right size to the right location.

  • Design labels with your logo, print beautiful tags and labels on demand.

  • Save time and import hundreds of products at once with the item import worksheet from the suppliers catalog.
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Sell your merchandise effortlessly

  • Counterpoint can easily handle sales, returns, orders, and layaways – even on a single ticket.

  • With a configurable touchscreen, you can tailor Counterpoint  POS to fit your business and streamline operations, minimize errors, and maximize profits. 

  • In addition, you can also capture and analyze data to respond to the diversity of stores based on demographics, climate, and geography.

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Reduce stock overages and shortages with advanced purchasing

  • Manage vendor items, costs, and lead times. Automatically create purchase orders from preferred suppliers or the suppliers with the lowest costs.
  • Receive merchandise with or without a PO and automatically transfer the right quantities to other retail locations.

  • Create multi-store purchase orders – consolidated for all locations or separate for each store to save time and to receive volume discounts from suppliers.

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Discover new and valuable insights in your data

  • See today’s sales performance or take a look at the past years with historical data and analysis. 

  • Built-in reports make it easy to see sales, profits by items, category, customers, and suppliers, practically by any dimension you can imagine.

  • View, schedule, print, export, and e-mail any report. Create quick reports on the fly and save your filters for future reporting.

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Engage with customers better

  • Create detailed customer profiles with their contact information, shipping details, product preferences, purchase history and your own custom attributes.

  • Run unlimited loyalty programs, email marketing campaigns, and promotions.
  • Create custom menu buttons for top-selling items – speeding up the checkout experience for your staff and customers.

  • Offer layaways, special orders, store credit and gift cards, you save time and provide a better and more flexible customer experience.

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Protecting data by keeping it out of scope

  • NCR Secure Pay uses a process called tokenization to store a code, instead of storing sensitive credit card information in your store’s database.

  • The token allows authorized users access to transaction information as needed for returns and other operations while maintaining a protected system.

  • ​With multiple security layers, NCR Secure Pay minimizes your risk for a credit card security breach.

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Multi locations software fit for your retail business

  • Centrally manage prices and products, stock levels, tax rates, customers, employees, and reporting across all of your stores and warehouses with ease.

  • Manage inventory levels and pull up item lookup across all stores, and transfer products to other stores where they sell best.
  • Use a wide range of variables and filters to understand what is happening across all store locations, at any time. Identify problem areas that require immediate action or opportunities for growth.

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Business owners have great things to say about advanced reports and analytics

  • Insightful sales analysis report by customers, segments, products, departments, and lifetime value.
  • Robust merchandise analysis report helps to track inventory by top-selling and slow-moving, product returns, GMROI, and more.

  • Margin analysis and markup/down management worksheet
  • Inventory transfer analysis and replenishment worksheet

NCR Counterpoint Testimonials

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The perfect system, configured for you

When it comes to POS systems, our team of experts are your go-to resource. Let us know how we can help.

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