Electronic & Automotive Point of Sale Software
Built for Electronics and Automotive Aftermarket Retailers
The electronics and automotive aftermarket industry need the ability to sell and track profits for sales of merchandise and services. In addition, customer profile information is vital to successful back-to-base marketing such as notifying a customer when it’s time to buy new tires or letting the hobbyist know about the latest item for their particular make and model of vehicle.
Counterpoint gives you the functionality you need to own your data, see it the way you want to see it, and use to drive sales, understand trends, maximize purchasing dollars and more efficiently run your business.
Benefits of NCR Counterpoint POS
Instant inventory updates let you know what’s in stock, on order, and in transit. Track your customers, control your purchasing, retain detailed sales history, or open an online store-Counterpoint includes everything you need to streamline your business and boost your bottom line.
Join the thousands of automotive aftermarket retailers that rely on Counterpoint to efficiently and effectively operate their businesses at their fullest potential.
Accommodate virtually any taxing scenario such as recreational vehicle tax. Offer full layaway programs and manage customer information from one central system. Provide invoices to customers and process a variety of payments.
Advanced Inventory Management
Special order capability allows tracking of special order items, from the customer order to receiving, allocating the inventory all the way through the process.
Serial number tracking provides a detailed record of each piece of merchandise, when it was received, what it cost, which customer purchased it, and when it was sold. Bundle kits allow inventory items, service, and warranties to be sold as a package.
Data interchange allows vendor items and prices to be added/updated electronically. Full accounts receivable for large customers like dealerships that need to pay on account.
Manage Repair Service with Service Point SQL
Deliver superior customer service and boost efficiency with Service Point for NCR Counterpoint, a powerful integration built for all your scheduling and dispatching needs.
Get notified automatically when a customer or their equipment is covered under warranty, and manage all equipment and parts information from one system.
Contract and suggest the appropriate billing rates and provide detailed invoices to your customers. See a full overview of existing jobs within Service Point, in which all data from Service Point is accessible in Counterpoint for unlimited reporting capabilities.
Customer Loyalty Programs
Embedded loyalty programs and email marketing allow retailers to reward frequent shoppers and encourage repeat business. Calculate sales commissions for each item on the sales ticket based on either the sale amount or the gross profit. Get deep customer insights with built-in CRM module.
We are now in love with the features of Counterpoint, and are always planning what to do next with all the features that are available.
We can offer over $100,000 in discounts yearly because of Counterpoint’s extensive report library, giving us a competitive edge.
Counterpoint enables you to track real-time sales and analyze how items are moving at each store.