8 POS System Features Aftermarket Auto Shops Must Have

The main products aftermarket auto stores sell are car parts and other car-related accessories like alarms, tires, wheels, engines, filters, and more. The major type of products they stock is replacement parts, tire services, auto air conditioning systems, auto electrical equipment, and third-party accessories in addition to some full-service repair services. To manage all this, a pos system is critical to just about any aftermarket auto parts store.

POS System Features for Aftermarket Auto Part Retail Store

Specifically, for an aftermarket auto part store, the POS system must:

    • Have a large, customizable touch screen display for displaying information on the screen. Make it simple for users to find out what car models are compatible with the auto parts you have in stock or make available. Accomplish this by allowing searchable criteria or filtering within the system by make/model/year of the vehicle. Having custom attributes available is also very important, as auto-parts include many product specifications or warranty details that may be of preference or concern to your customers.

 

    • The POS system should make necessary data accessible to designated personnel or groups while having controls in place to what functions or features they’re allowed to use. The POS system should be able to function smoothly both online and offline, so that no matter wherever the seller goes, the POS system is always on. However, you must make sure that sales associates, managers, technicians, and back-office users see only what they’re supposed to see with user permissions.

 

    • Marketing with the help of technology allows for it to be an efficient approach. However, not all businesses see e-commerce as a revenue generator, but rather as a way to save costs on marketing and other areas. However, selling online can have tremendous benefits for businesses, such as providing product information to your customers, having an omnichannel presence, and your visibility as a business.

 

    • Auto part stores, especially ones that deal with after-market equipment must have a reliable inventory management module. It must be able to track parts by make, model, and year of car/truck/van. In addition, it must be able to track each part by quantity on hand, quantity in transit, and quantity available for sale. Errors in tracking parts can cost the store time and money while causing frustration with staff and customers alike.

 

    • It’s important to make sure they can accurately track information such as billable hours and vehicles worked on and invoice customers for the work. The system should also allow for employees to clock in and out, generate estimates, plus create and enter invoices and credit card payments.

 

    • Customer profiles are also important so that you can sort by any number of parameters, for example, contact info, shipping methods, drop-off, pick-up, part name, part number, etc. Having a full profile with their name, phone, email, sales, and service history, are crucial for employees to view and for your own business’s accountability.

 

    • Purchasing and returns should be streamlined so that you can easily purchase parts from your vendors and automate parts returns and store these transactions/activities within a database.

 

    • Compatibility with such specialized applications as the customer’s digital inspection report system or the custom parts locator that they have created.

 

Looking for a POS system that does it all (and then some) for your aftermarket auto shop? Check out our solutions and see if we’re a good fit. Contact us at 888.881.1988 for free discovery and assessment with our experts.

By POS Highway Staff | July 24th, 2023 | Point of Sale, Retail Operations Management | 0 Comments

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