Protect your Store with NCR Counterpoint Smart Alerts
NCR Counterpoint Smart Alerts is a mobile alerting tool allowing you to keep track of what happens in your store at all times. Alerts fall into three categories: Store Operation, Fraud Prevention, and Customer Service.
With NCR Counterpoint you can stay connected and receive alerts via text or email to help keep track of store activities around the clock. Be instantly alerted to fraud, low inventory, and view daily sales figures.
Monitor Store Operations
Take immediate actions to activities that could affect your bottom line with key alerts including low inventory warnings, current cash on hand notifications, alerts if no one has signed in when a store opens, and receive daily sales figure reports.
Your business depends on your customers. Stay connected to sales activities that affect your customer service. Receive alerts around sales reps activity, including opening the store, when the rep has logged into the system, a review of pending orders, and notifications of large sales or refunds.
Prevent Potentially Fraudulent Activities
NCR Counterpoint Smart Alerts scans transaction history and instantly identifies anyone performing activities outside standard daily activities. Such notifications include excessive discounts, refunds or sales outside of normal business hours, and excessive returns or voided tickets.
Choose the alerts that are most important to you and set up parameters that fit with your business. Pick which alerts you want to receive and which alerts you want your managers to receive. Alerts are designed to send actionable data in the form of a text or an email. As a small retailer, you are busy and cannot be everywhere at once. With NCR Smart Alerts, you don’t have to be.
NCR Counterpoint POS is the most flexible, powerful, and advanced retail management software in today’s market. This software is essential for retailers who need to maintain a high level of operational efficiency at store to multi-store level and corporate headquarter level. Utilizing tight inventory control, price-optimization, customer satisfaction initiatives, vendor relationship, and employee management will accelerate many aspects of your business