For existing Counterpoint customers with new Shopify store: Initially, all items and customers data will be uploaded from Counterpoint to Shopify. Then after the initial upload, it will sync only new or updated/modified records from Counterpoint to Shopify moving forward. All orders/invoices will sync from Shopify to Counterpoint moving forward.

For existing Shopify store and new Counterpoint user: Initially, all items and customers will push down from Shopify into Counterpoint. Then it will only sync new, updated/modified records from Counterpoint to Shopify moving forward.