Wine Club Management Software
I would venture to say that almost all vineyards and wineries in need of a POS have a wine club. This was a major concern of ours when we were looking for a POS. For years, we used a third party loyalty program to run our wine club.
The third-party system ran as a plug-in through our old POS. If you have used a program like this, you know it comes with compatibility issues, manual inventory adjustments, customer record sync issues, extra fees, etc… We set out to find a POS that had a wine club program build in, but could still handle all the other facets of our business.
POS Highway has developed a wine club program that runs right through Counterpoint. Revenue and inventories are adjusted when the wine is shipped or picked up, simplifying the whole process.
The back-end nuts and bolts are simple and intuitive, and on the front end of things, cashiers have no problem releasing a paid order for pickup or shipping. Cashiers can update a customer’s card on file in under 10 seconds by swiping the card as well. On top of all this, we don’t pay our fees to the third party site anymore.
Always up-to-date technology
Our last POS system was static. We bought Microsoft Dynamics RMS 2009. It was great… for a while. It’s no mystery that technology is rapidly progressing, and we found our POS system got lost in the dust. Windows 7, Windows 10. EMV card readers, Bluetooth printers, e-receipts.
None of these even crossed our minds in 2009, but are just a part of the normal business now. Our rep from POS Highway is always letting us know what’s new and what could save us time or give us more utility in our business. Counterpoint is ever evolving, so we don’t have to worry about getting behind the times.